System Administrator Technical Support

Amir Ali Azizuddin : Corporate Linux and AIX Consultant

House no. 18-1-350/0/222,

2nd Floor, gulshan-e-iqbal colony,

Akbar Road,

Hyderabad-500005

Tel: 91-988*******

E-Mail: ************@*****.***

OVERVIEW

A Technocrat with over 17 years of rich & extensive experience in various areas of IT: System Administration, Contact Center (Technical Support), Content Developing and Corporate Training. Acquired the ability to satisfy the stake holder(s),end users and internal corporate business stake holders by technically supporting various responsibilities in IT sector. Gained proficiency to manage large IT infrastructure: Linux, MYSQL, Apache and Apache Tomcat. Have acquired efficient level of technical skills to deploy Linux to support 24x7 IT services. Have understood: Web Technologies, Virtualization, Web services and hosting. An out of the box thinker having expertise in problem solving. strong communication, collaboration & team building.

Employment History

Company : Alchemy Solutions

Business : Corporate Training

Period : Since May 2010 to Feb 2018

Designation: : Corporate Linux and AIX Consultant

Clients Handled : IBM, Mahindra Comvivo, Infosys, Wipro, Tesco, etc

Overseas Client : Batelco

Company : CBAY SYSTEMS INDIA PVT.LTD.

Business : Health Care ( Medical Transcription )

Period : Sep 2009 – April 2010

Designation : Systems Engineer

Department : Network Operations Center

Job Responsibilities: Part of the Global NOC team 24/7

Managing Linux and Windows Web Servers

Monitoring of Servers with Nagios

Develop disaster recovery systems and procedures to allow business continuity.

Log file Analysis/error checking

Database/SQl statistics

Reduce the length of outages or restoration time by ensuring that the necessary

information reaches the individuals or groups who are primarily involved.

Implementing the necessary tools within the time frame and budget.

Company : Alchemy Solutions

Business : Corporate Training

Period : January 2006 – Aug 2009

Designation : System Administrator ( Linux )

Company : Accenture Services Pvt. Ltd., Bangalore

Business : Technical Contact Center

Client : SBC

Period : August 2003 – Dec 2005.

Designation : Senior Technical Support Executive.

Job Role : Supporting and Supervising a Team of 12 members

Taking escalated calls.

Quality audits

Troubleshooting and reporting new issues with the process

Company : Junction 96 Digital Services Pvt. Ltd., Mumbai

Business : Network of cyber cafes spread across 10 cities in India.

Period : Nov1999 – July 2003

Designation : System Administrator(Windows)

Career Summary

An Engineering graduate with experience in Contact Center, Corporate Training and Linux System Administration.

Tech Skills in Linux

Linux Side

System Management:

oInstalling, Configuring, Troubleshooting Redhat Linux.

oConfiguring Openldap server

oConfiguring and Maintaining Web Server like Apache for sharing documents using HTTP.

oConfiguring and Maintaining Network Services DNS, DHCP, NIS.

oConfiguring and Maintaining File Servers like NFS, SAMBA using for sharing the drives and folders on the network.

oConfiguring and Maintaining Remote logins like Telnet, SSH.

oConfiguring and Maintaining Auto mounting

oImplementing Firewall rules for network security

oClustering Apache Tomcat Servers for Load Balancing .

Advanced Installation:

oRemote Installation in LAN using NFS, HTTP, and FTP. Automated installation using Kickstart method.

Performance Management:

oMonitoring and maintaining the system performance using uptime, top, ps, sar.

oEnabling new features by recompiling the kernel and installing new modules.

Disk Management:

ocreation of physical volume, volume group and logical volumes

Aix SKills:

AIX system management tools (SMIT)

AIX software installation and maintenance

System configuration and devices

Working with the Logical Volume Manager

File Systems Administration

Backup and restore

Security and user administration

TCP/IP networking

configuration of dns,dhcp, nfs,openssh

network installation management

Power Sytems: Implementing Virtualization

Technical Skills

Operating Systems : Red Hat Linux 4/5/6 /7 and AIX 6/7

: Windows Vista and Windows 2012R2

Database : MySQL 5.0

Virtualization :VmWare workstation and Redhat KVM

Web Server : Apache 2.2/2.4, Apache Tomcat 8.5.6

Scripting Languages : Shell, PERL

Linux Security Tools handled : iptables, ipchains, and TCP Wrapper.

Configuration Management Tool :Puppet

Monitoring TooL : ManageEngine

Java :basic knowledge to deploy war files

Network Monitoring Tools (Linux) : wireshark, nmap.

Other Unix Skills : Sed, Awk, Regular Expressions

Education

Bachelor of Engineering in Electronics and Communication. (1995-1999), 64.6%

MOHAMED SATHAK ENGINEERING COLLEGE, MADURAI KAMARAJ UNIVERSITY, KILAKARAI, TAMIL NADU.

Higher Secondary Course Certificate (XII Standard), 1995, 82.3%

GILL ADARSH MATRICULATION HIGHER SECONDARY SCHOOL, CHENNAI.

Secondary School Leaving Certificate (CBSE, X Standard), 1993, 79%

HOLY TRINITY SENIOR SECONDARY SCHOOL, CHENNAI.

Personal Details

Name : Amir Ali Azizuddin Makhani

Date of Birth : 29. 12. 1976

Nationality : Indian

Languages Known : Arabic, English, Hindi, Tamil & Gujrathi

Interests : Sports

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