Pharmacy Technician Customer Service
Resume:
Bridgette Taylor
Email: ***********@*****.***
QUALIFICATIONS & COMPETENCIES:
Interaction with customers. management, and team members
Develop and manage employees with training plans
Motivate, supervise and managed team leads for success
Capable of handling performance reviews, address any issues, & reward accomplishments
Awareness of business priorities and accountability
Capable of learning new concepts quickly while working under pressure
Ability to resolve conflicts or issues timely & effectively
Efficient in Word, Excel, PowerPoint and Outlook
EXPERIENCE:
2015-present Walmart Spring, TX
Assistant Manager
Drives sales in assigned area
Drives the financial performance of assigned area
Ensures compliance with Company policies and procedures
Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Provides supervision and development opportunities for hourly Associates in assigned area
Upholds the Company's Open Door Policy
2007 – 2015 Walmart- Central Fill Woodlands, TX
Pharmacy Technician
Ensuring stock rotation on a first in, first out basis to assist in shrinkage control
Replenish automated counting machines
Processed precertification of medications for the health insurance company
Enter & locate prescription information on computer
2000-2005 United States Postal Service Houston, TX
Mail Processor Clerk
Load and operate mail processing, sorting, and canceling machinery to process 10,000 pieces of mail hourly
Operate computer scanning equipment, addressographs, mimeographs, and optical character readers
Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines
In charge of keeping work related procedures accurate & updated
EDUCATION:
2003 - 2006 North Harris College Houston, TX Associates Degree –Pharmacy Technician
1985- 1989 Kashmere High School Houston, TX High School Diploma
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