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Pharmacy Technician Customer Service

Location:
Houston, TX
Posted:
May 10, 2018

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Resume:

Bridgette Taylor

832-***-****

Email: ac5eza@r.postjobfree.com

QUALIFICATIONS & COMPETENCIES:

Interaction with customers. management, and team members

Develop and manage employees with training plans

Motivate, supervise and managed team leads for success

Capable of handling performance reviews, address any issues, & reward accomplishments

Awareness of business priorities and accountability

Capable of learning new concepts quickly while working under pressure

Ability to resolve conflicts or issues timely & effectively

Efficient in Word, Excel, PowerPoint and Outlook

EXPERIENCE:

2015-present Walmart Spring, TX

Assistant Manager

Drives sales in assigned area

Drives the financial performance of assigned area

Ensures compliance with Company policies and procedures

Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Provides supervision and development opportunities for hourly Associates in assigned area

Upholds the Company's Open Door Policy

2007 – 2015 Walmart- Central Fill Woodlands, TX

Pharmacy Technician

Ensuring stock rotation on a first in, first out basis to assist in shrinkage control

Replenish automated counting machines

Processed precertification of medications for the health insurance company

Enter & locate prescription information on computer

2000-2005 United States Postal Service Houston, TX

Mail Processor Clerk

Load and operate mail processing, sorting, and canceling machinery to process 10,000 pieces of mail hourly

Operate computer scanning equipment, addressographs, mimeographs, and optical character readers

Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines

In charge of keeping work related procedures accurate & updated

EDUCATION:

2003 - 2006 North Harris College Houston, TX Associates Degree –Pharmacy Technician

1985- 1989 Kashmere High School Houston, TX High School Diploma



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