OLUWADAMILARE JOHN OGUNSOLA
Hamilton, Ontario, L8R 3J4
*************@*****.***
NETWORK ADMINISTRATOR
Network administrator with a strong attention to detail and an excellent troubleshooting technique by following a concise problem-solving approach. A strong team player with excellent communication skills. Passionate about networking solutions (routers and switches). Desire and willingness to adapt and learn new technology solutions. Possessing over a year experience providing technical solutions. Proven track to work independently and produce result working independently. Robust educational background and experience working with live equipment with an aptitude for picking up new skills.
AREA OF EXPERTISE
IP Addressing VLAN Trunking Port Security Network Monitoring (Manage Engine) VPN IKE (IPsec and ISAKMP) Hypervisor VMware and VirtualBox TACACS RADIUS DHCP WDS WSUS IPSLA GRE Tunneling GPO HSRP TCP/IP Protocols EtherChannel Linux Spanning Tree Protocol (802.1D) NAT VTP NTP Microsoft Exchange BGP EIGRP OSPF RIP Ethernet Cabling Ethernet Standard (802.3) Active Directory Certificate Authority MySQL HTML CSS SNMP Linux ITIL Python QoS
CERTIFICATION(S)
CCENT (Cisco ID: CSCO13243379)
WORKING EXPERIENCE
DEPENDABLE IT – HAMILTON, ONTARIO MAR 2017 – CURRENT
TECHNICAL SUPPORT
Troubleshooting incoming and outgoing email server (POP3, SMTP, IMAP) issues
Troubleshooting network connectivity issues (wired and wireless)
Providing solutions for network security issues.
Providing excellent customer service
Troubleshooting cable tv related issues.
Troubleshooting various operating system environments.
S&P DATA (BELL CANADA) – HAMILTON, ONTARIO JUL 2015 – DEC 2015
OUTBOUND SALES REPRESENTATIVE
Processing order for customer services
Customer education on products offered
Providing excellent customer service
Selling company’s products (internet, tv, and phone) to customer
CLEAR BLUE TECH: CHANNEL IT – LAGOS, NIGERIA MAR 2014 – APR 2014
FIELD SUPPORT ENGINEER
Maintain, test, diagnose, and repair faulty sim registration tablets
Create guidelines for the maintenance and repair of different version of tablets
Create and submit daily and weekly status report.
Maintain record of received and delivered systems.
DEPARTMENT OF PETROLEUM RESOURCES – LAGOS, NIGERIA FEB 2011 – AUG 2011
HELP DESK SUPPORT (INTERN)
Providing solution to hardware and software related issues
Network cabling support (making straight-through and cross-over cables)
Troubleshooting network connectivity issues
Data recovery solutions with the aid of data recovery tools (TuneUp Utilities)
Ensured proper maintenance of PBX phone system
Server maintenance
EDUCATION & TRAINING
DIPLOMA COMPUTER SYSTEMS TECHNICIAN, NETWORK SYSTEMS AUG 2017
MOHAWK COLLEGE. HAMILTON, ONTARIO
COURSES
Microsoft server administration
Cisco 1
Email server administration
Unix administration
Wireless networking
Powershell admin scripting
TCP/IP internet services
ITIL client support
Virtualization
BACHELOR OF SCIENCE IN COMPUTER SCIENCE JUL 2012
COVENANT UNIVERSITY. OGUN STATE, NIGERIA
COURSES
Operations Research,
Object-oriented design and programming (C++)
Data communication network
system Administration
Information system analysis and design
Software reliability and quality assurance
Project: Electronic medical record
IT SPECIALISATION TRAINING 2013
NEW HORIZONS. IKEJA, LAGOS
COURSES
Web Design with HTML, Adobe Flash, Adobe Photoshop, and CSS
Oracle Certified Associate (OCA) (MySQL)
Cisco Certified Network Associate (Routing and Switching)
VOLUNTEER POSITIONS
RESTORATION HOUSE – HAMILTON, ON
WEBPAGE SUPPORT
Maintain website and update calendar events
Utilize WordPress for website maintenance
CVITP TAX CLINIC
TAX PREPARER
Getting information for tax preparation
Filing taxes in a timely fashion