Office Systems

Michael R. Emery

**** ***** ******** *****

Burke, Virginia 22015

Cell: 571-***-****

***********@*****.***

Objective To obtain an Information Technology position relative to network, server, client and application design and support with an innovative, forward-looking firm. A graphic arts/designer wanting to grow in that field. Profile • Experienced systems analyst on numerous platforms.

• Comprehensive knowledge of Microsoft client and server-based applications.

• Dedicated to the assignment until it is completed.

• Of Quality, Speed, and Cost; Quality is Number One. Professional

Experience

Site Assistant, Osher Lifelong Learning Institute, George Mason University – Jan 17 to Present

• Provide support to class instructor and attendees for computer and audio/video requirements.

• Perform site setup, including computer, projector, hard-copy display unit (Docucam), microphones and other support equipment as needed. Adapting existing equipment to personally owned material provided by instructor, to work in the classroom environment.

• Troubleshoot and resolve problem areas with equipment, configuration, and legacy components unexpectedly introduced into the environment.

• Provide consultation on new equipment, graphics support. Program Analyst, Bureau of Alcohol, Tobacco, Firearms and Explosives, Office of Strategic Intelligence and Information – Mar 04 to Jan 17

• Managed classified networks on DOJ at JWICS & SIPRNET levels, acted as central POC between ATF personnel and DOJ.

• Designed numerous electronic forms using Microsoft Outlook Forms Design, InfoPath Form Design, Word Forms Design and Adobe Acrobat Forms Design. Forms have been linked with Exchange Public Folders and other forms of electronic receipt.

• Adobe form design and InfoPath forms have been multi-part, multi-page forms with fields covering text, rich text, date, drop-down, range checking and other verification of data through special rules and formulas. Fields also would be joined and combined to use additional data elements.

• Designed web sites and pages using general HTML editing tools such as Macromedia Dreamweaver. Wrote HTML code in creating native web pages that would be incorporated into linked pages and other applications. Created secure site allowing only authorized personnel, designed segmented web page navigation by certain criteria.

• Provided technical consultation and support to directorate personnel for nearly all applications on the client. Performed troubleshooting for clients to restore their operational status.

• Managed Windows Active Directory security groups, membership within those groups and linkage to shares on classified systems, providing exclusive access to files and other objects by group members.

• Conducted site surveys for installations of classified systems and applications, ensuring proper security and network requirements are met.

• Provided TIER I-III support to user community covering wide range of Windows applications, focusing mainly on Office.

Computer Specialist, Bureau of Alcohol, Tobacco and Firearms, Office of Science and Technology – Jan 89-Mar 04

• Managed a network of Microsoft, Novell, Banyan Vines and Wang VS systems, migrated users from legacy systems to one consolidated, enterprise-operating environment.

• Installed and configured messaging gateways to allow communications of e-mail between Wang Office, Novell Messaging Handling Service, Banyan Vines and Microsoft Mail.

• Performed lifecycle management on Exchange systems, using enterprise evaluation tools to determine expected level of return and full system life of hardware and software.

• Performed maintenance and management on EMC storage system Symmetrix and connectivity service Connectrix. Utilized EMC data replication and recovery tools to provide continuity of services.

• Utilized Cisco IOS to update profiles on local office routers, reflecting communications protocol and IP address changes.

• Evaluated several SPAM filters/firewalls, chose and purchased, installed and configured IronMail from CipherTrust to monitor and filter SMTP email and other HTTP traffic.

• Designed and installed a Microsoft Exchange network, migrated users from disparate messaging platforms to Microsoft Mail, then Exchange.

• Led design team in the upgrade and migration from an Exchange network of nearly thirty Exchange servers to a centralized configuration of two Exchange sites in a dual cluster environment. Developed test lab of parent and child domains, installed Windows Server and Exchange to research and test operation within our native and mixed mode environments.

• Designed and implemented a plan to convert all agency personnel e-mail addresses to one standard format from nearly thirty different address settings. Utilized Windows Script, Exchange export/import tools, and Excel formula tools to automate and streamline a lengthy process. Management Analyst (Computer Systems), Bureau of Alcohol, Tobacco and Firearms, Office of Science and Technology – Sep 85-Jan 89

• Maintained Wang VS minicomputers, including operating system, applications, messaging and user community.

• Designed and built a newly purchased Wang VS minicomputer for the Personnel Division of the bureau.

• Consolidated Wang VS systems to better utilize resources, provided user community with improved performance and sharing of information.

Employment

History

Program Analyst, Bureau of Alcohol, Tobacco, Firearms and Explosives – Mar 04 to Present

Computer Specialist, Bureau of Alcohol, Tobacco and Firearms – Jan 89-Mar 04

Management Analyst (Computer Systems), Bureau of Alcohol, Tobacco and Firearms, Sep 85-Jan 89 Protective Programs Specialist (Safety & Security), Bureau of Alcohol, Tobacco and Firearms, Jan 80- Sep 85

Education Northern Virginia Community College

• Associated Applied Sciences, Occupational Safety Computer Systems Training from Learning Tree, Microsoft and other sources

• Macromedia Dreamweaver

• Photography, Adobe Acrobat, Photoshop, Illustrator, and Lightroom, some experience with InDesign

Qualifications

And

Awards

• Top Secret security clearance with SCI based on SSBI by ATF, dated 06/03/04, updated 2015, currently Inactive from Jan 2017.

• Outstanding Performance Appraisal, FY 2007-2016

• Special Achievement Award, FY 07

• Photography and post processing, graphics presentation at Lord of Life Lutheran Church, Fairfax, VA

• Proficient on Apple MacBook with full MS Office and Adobe creative suite software.

Contact this candidate