CURRICULUM VITAE
Naseema Shaik
Email: *****.*********@*****.*** Cell No. 480-***-****
Experience Summary:
Having 8+ years of hands-on experience in all stages of Software Development Life Cycle, including Requirement Gathering, Design, Coding, Integration, Performance Testing, production implementation and Subsequent support.
Provided both production and development support for several Banking, Telecom and health care, and Airline Applications.
Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
Strong experience and co ordination skills to lead onsite offshore teams throughout all
Phases.
Experience in manual testing of online and batch systems.
Extensive experience in developing scalable and reliable enterprise applications using Mainframe technologies like DB2,COBOL,JCL,CICS and IMS-DB
Expertise in using Mainframe tools like SCLM, ISPW, FTP, PANVALENT, XPEDITER, FILEAID,SPUFI,SYNCSORT.
Having strong experience in debugging and problem determination.
Proactive in learning new technologies and updating my skills including Strong analytical, verbal, written and interpersonal skills.
Research-oriented, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills.
Excellent communication skills, good organizational abilities, good leadership qualities and excellent problem solving skills.
Have good domain knowledge in Banking, Telecom, Natural resources sector.
Skill Set Summary:
Operating Systems : IBM Mainframe (Z/OS, MVS), Windows 9x/2000/XP, MVS
Key skills : COBOL, IMS DB, JCL, DB2, CICS,IBM Utilities
Access methods : VSAM
Database : DB2, IMS-DB.
Mainframe Tools : File aid, ITSM (ticket tracking tool) SPUFI,FTP, QMF, TSO/ISPF, Expeditor, Pan Valet tool, SCLM, IBM Utilities,
Automation Office : MS-Word, MS-Excel, MS-Outlook and MS-PowerPoint, Visio.
Sorting techniques : SYNCSORT, DFSSORT
Certifications:
DB2 Brain bench certification
IMS DB Brain bench certification
Educational Qualification:
Master Of Computer Applications – from Acharya Nagarjuna University, India 2005
Professional Experience:
PROJECT : American Airlines
Domain : Airlines
Duration : Jan 2017- Till Date
Location : Tempe, Arizona
Technologies : COBOL, JCL,DB2,CICS
Role : Systems Analyst
Description: American Airlines Credit Cards application which manages user registraions and enrolled credit cards lifecycle.
Responsibilities:
As a Mainframe Devepoler was involved in understanding Business requirements, Coding, Testing and implementation.
Involves in debugging high severity defects.
Analyzes problems and provides recommendations for application improvements
Monitoring the production Jobs and working on the Jobs if there is an abend.
Lead a development team to create project estimates based on business requirements .
Expected to provide a work breakdown of projects and enhancements and assign pieces to peers
Expected to participate in complete project lifecycle up to and including project implementation and provide leadership within a team environment
Provide technical guidance and leadership for less senior developers in the requirements, planning, modeling, development, deployment and support of the system
Work with software vendors to provide timely support and resolution to issues
Available to provide 24X7 support on rotating pager duty, and to provide guidance to less senior support personnel when necessary.
Establish and maintain working relationships with internal business customers, internal IT support groups and vendors to achieve project goals
Environment: COBOl,JCL,DB2,SCLM,FILE-AID,XPEDITOR
PROJECT : CVS Care Mark
Domain : Health Care
Duration : August 2014 to September 2016
Location : Scottsdale, Arizona
Technologies : COBOL, JCL,DB2,CICS
Role : Mainframe Programmer Anlayst
Description: CVS Caremark web portal where users can register and access the protected pages on Caremark.com site. Registration is the process of enrolling the CVS Caremark participants to access the web portal services
Participants need to register in order to access protected pages on Caremark.com
Requires participants to identify themselves
Validates that participants are eligible to access Caremark.com
Allows participants to create an account on Caremark.com
Requires participants to agree to the terms and conditions of Caremark.com
At the end of the registration process, the participant is authenticated and can access authorized pages.
Responsibilities:
Resolve the tickets of priority P1, P2, P3, P4 as per the SLA.
Works on development tickets as well, which involves code changes, unit testing.
Worked on CICS and Cbol based programs which deals with Online Transactions.
Involve in Analysis, Design and Implementation of Business requirements.
Worked on analysing and debugging programs which were coded in Rexx.
Works on VMS operating system for analyzing the COBOL programs and fixing the issues.
Analyzes the COBOL programs and coding to the requirements by using the Cool Gen tool.
Create queries to generate reports off peak times for business needs.
Use of TOAD tool to check the JVM error logs.
LDAP being used to monitor error logs.
Monitoring the tickets in Remedy control Tool.
Works on Change Man version control for versioning.
Documents the flow of Application Programs to understand the system.
Reviews components that are to be delivered to the client.
Provides On call support five days a week.
Works on performance improvement initiatives.
Coordinates with the client team during production moves and supports.
Identifies & fixes bug and maintain software application Quality
Involves in debugging high severity defects.
Maintained the defects for every month and proposed new measures to prevent them in future.
Environment: Cobol, JCL,IMS DB,Panvalet,FTP,File AID, TSO/ISP.
PROJECT : AT&T
Domain : Telecom
Duration : March 2010 to July 2012
Company : Accenture Services Pvt Ltd
Location :Bangalore,INDIA.
Role : Mainframe Programmer
Technologies : COBOL, JCL, DB2,CICS
Description: AT&T Wireless was acquired by Cingular Wireless, a joint venture of SBC
Communications and BellSouth, to form the largest wireless carrier in the United States at the time. This project consists of billing module which deals with the online payment of bills.
Responsibilities:
Worked through all the project life cycle SDLC (Software Development Life Cycle) which is a Agile methodology starting from high level design to system/integration testing.
Worked in all phases of development and review teams for SDS (system detail specifications), TSD(Technical specification documents),coding, test cases/test plans, unit testing/system testing/integration testing.
Worked closely with functional and technical project leads, Finance, Sales, Marketing subject Matter Experts (SMEs) and other business groups to identify, analyze and document Business requirements.
Interacted with business analysts and data architects to develop a data model.
Coordinated with the front-end teams in regression testing the Applications.
Conducted user interviews, gathered requirements, analyzed, and documented Business Requirements based on the analysis of credit appraisal workflow model.
Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
Performed client facilitation meetings to gather requirements (Inception phase), there after assisted tech leads in Analysis & Design approach using UML & Rational Unified Process
Worked on various Pivot tables to do the calculations for creating reports accordingly
Actively worked in Data mapping, date lineage & data transformation from source to
target
Conducted User Acceptance Test (UAT) with stakeholders and system users to uncover
latent defects in the system. The defect were corrected and verified through a new cycle of regression testing
Actively involved in end user training and support.
Worked on IDMS databases for retrieval and updating of data.
Worked towards providing value add to customers in addition to Client satisfaction.
Maintained the defects for every month and proposed new measures to prevent them in future.
Preparation and execution of test plans and test cases based on the Requirement specifications for Regression, Functional testing.
Worked under adhoc situation and helped other applications within the project and among projects.
Understands business requirements, proposes flexible solutions, and provides specifications and designs in support of application development.
Ensuring timely deliveries of assigned job ensuring quality.
Documenting and reviewing components those are to be delivered to the client.
Environment: COBOL, JCL, DB2, IMS DB, Change man, Expeditor and IBM Mainframe MVS.
PROJECT : Bank Of America
Duration : January 2007 to August 2010
Company : Accenture Services Pvt Ltd
Role : Mainframe programmer
Description: GBS Reverse Engineering project is focused on gathering information on the interface details of various applications in GBS. The interfaces are later used to integrate the application into a different platform. Main purpose of the project is to migrate the existing GBS Systems into a different platform.
Responsibilities:
The client was using PEP+ whichis a high-powered mainframe system that allows your bank to automatically receive and originate electronic payments through the ACH network.
Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML
& Visio Document any areas of provided source code that could not be analyzed
Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
Document any areas of provided source code that could not be analyzed.
Checking the applications to find out the interfaces.
Ensuring timely deliveries of assigned job ensuring quality.
Coordination with Team members.
Interacting with the onsite counterpart.
Preparation and execution of test cases based on the Requirement Specifications for Regression, Functional testing.
Reviewing components that are to be delivered to the client.
Generating client reports.
Environment: COBOL, JCL, VSAM, DB2, IMS DB, Change Man, MVS and File Aid.