Sean Boylan
**** ********** **** - ********** ******, Ohio 44067
************@*****.***
Professional Summary
Participated in opening four new successful restaurant/stores in Northeast Ohio
Extensive restaurant management experience and skills including Serve Safe and P.I.C.
Interviewed, hired, and trained over 25 employees then conducted performance appraisals
Department operations for par levels, product rotation, suggestive selling, and point of sale
Compiled and analyzed daily and monthly cash flow, payroll and expense accounts
Responsible for purchasing and inventory for a $2.5 million store
Developed new menu adding new sandwiches and salads increasing lunch business by 50%
Held weekly meetings with department employees to address menu/drink strategies, marketing/sales generation, policy and performance standards
Employment History
Manager/Bartender, July 2017 – Present ~ Severance Hall - Opus Café - Cleveland, Ohio
Bartender for all Cleveland Orchestra performances and Special Events
Cash and Credit Card Reconciliation
All Health Department Standards for food handling met
Providing quality customer service
Events Bartender, April 2011 – Present ~ Marigold Catering - Cleveland, Ohio
Bartender in Presidential Suite at Republican National Convention
Bartender in Private Residences and Large Venues
FOH Manager, July 2013 – October 2014 closed ~ Hook’s Grill - Reminderville, Ohio
Staffed and trained bartenders and servers, emphasizing customer service
Purchased and maintained inventory on liquor, beer and wine
Implemented Sunday Morning Bloody Mary Bar, craft beer and wine list
Manager, January 2011 - June 2013 ~ Panini’s - Independence, Ohio
Responsible for cash and credit reconciliation
Outside expo and online cook
Provided staff training insuring customer retention
Kitchen /Bar Mgr., Sept. 2007-Jan. 2011 ~ Buffalo Wild Wings - Bainbridge Ohio
Successfully completed corporate management training program
Facilitated opening new locations in Bainbridge and Lyndhurst
Developed and adjusted food portioning and quality control resulting in appropriate percentages on cost of goods sold
Operations Manager, June 2001 - September 2007 ~ Barnes Roofing - Bedford, Ohio
Wrote residential and commercial roofing estimates and placed follow-up customer calls
Participated in local trade shows to develop potential customer base
Maintained productivity and OSHA safety standards on job sites
Owner/Manager, Zemba’s Saloon ~ April 1997 – May 2001
Management of entire business operation
Recruited, trained and supervised staff, emphasizing customer service
Compiled and analyzed daily and monthly cash flow, payroll and expense accounts
Developed new menu, increasing lunch business by 50%
Created special events and promotions generating new customer base
Owner/Manager, Great Temptations, Bakery and Deli~1990 – 1997, Beachwood Place Mall and Tower City
Developed and implemented new menu products leading to 40% increase in profit
Responsible for purchasing and maintaining inventory
Introduced Espresso Bar leading to 30% increase in sales
Hired, trained and supervised employees
Responsible for all cash/credit reconciliations and daily bank deposits