PRASHANT KARMANKAR

ac5e1t@r.postjobfree.com

Phone: 571-***-**** / 732-***-****

EXPERIENCE SUMMARY

14+ years experience in IT industry including 10+ years on Linux Administration and Application Administrator with level 2 technical server support and 2+ years on Amazon Web Service Cloud.

Hands on experience on migrating on-premises server to Cloud (Migrated Pega to AWS Cloud)

Hands-on experience AWS Cloud services including Beanstalk, ECS, S3, SSM & Cloudwatch.

Hands on experience with container management technology required with Docker.

Experience in Continuous Integration and Continuous Deployment tools: Jenkins

Remote Hosting and Server support for leading Web Hosting companies and data centers located in US through outsourcing. Remotely setup web servers Apache, Application server Jboss/tomcat.

Remote Pega/WebMethod and CQ5 administrator support

Hands-on experience on configuration of monitoring tools like Nagios, Cacti, Hyperic on Linux & Prometheus.

As a part of Remote Infrastructure Management (RIM) team, I am responsible to ensure proper monitoring tools are setup along with the required scripts for any kind of automation via scripts.

Troubleshooting Linux related issue, upgrading packages on Linux. Installation of third party software on Linux including Oracle databases, Experience on MYSQL database. Setting up file server like SFT, FTP server, NIS, NFS and samba server on Linux.

Ability to work under stringent timelines and meet predefined project goals.

EDUCATIONAL QUALIFICATION

Diploma in Electronics from CEDTI Aurangabad under Ministry Of IT, Govt. OF INDIA

CERTIFICATIONS

Red Hat Certified Engineer. (RHEL 4.0)

Microsoft Certified System Engineer (MCSE)

Preparing for AWS Solution Architecture Certification

TECHNICAL SKILLS

Web/Application Server

Apache, Tomcat, Jboss Administration, Pega, WebMethod. CQ5

File Server

Samba, NFS, and FTP, SFTP, FTPS, WebDev

Databases

Oracle, Mysql, Mongo DB

Operating Systems

Linux RHEL, Debian, Ubuntu Windows Server

Monitoring Tools

Hyperic Nagios, Cacti, Pingdom, NewRelic

AWS Cloud Service

EC2, Elastic BeansTalk, SSM, AWS Inspector, VPC, IAM, S3, EFS, CLOUD FRONT, CLOUD WATCH, CLOUD FORMATION, ELASTIC LOADBALANCE, AUTO SCALING, ROUTE 53, SNS, SES, SQS, ESC, ECR, BASIC CONCEPT OF ELASTIC CACHE.

PROJECT EXPERIENCE

Synechron Technologies (P) Ltd. Sep’2008 – till date

Project: Asurion/Retail

Role: Associate Specialist - IT Operations

Project Description: Asurion/National Electronics Warranty (better known as NEW Corp) provides the Extended Warranty services at most stores that sell electronics in the Americas and UK:

Responsibilities:

Core Member of the Ops Team and Offshore team management.

Migration of Linux environment to AWS Linux environment.

Migrated Pega servers to AWS cloud. Build Pega CICD pipeline using prpcService utils and Jenkins.

Working knowledge and good understanding on most of the AWS service including ECS, Benstalk, SSM, Route53, S3, Elastisearch, IAM, Autoscalling and Load balancing.

Building, Managing and deploying Docker images to support Development, Testing Teams and their pipelines

Design and developed automation test script using Jenkins, AWSCLI, CloudFormation, shell Script, Jira and Bitbucket.

Build CICD pipeline for Pega and Beanstalk and NodeJs Docker application using Jira bitbucket and Jenkins.

Configuring and Managing Jenkins servers and Prometheus monitoring server.

Utilized Cloud Watch to monitor resources such as EC2, CPU memory, Amazon RDS DB services,

DynamoDB tables, EBS volumes to set alarms for notification or automated actions and to monitor logs for a better understanding and operation of the system.

Configuring AWS Inspector to analyze the behavior of AWS resources and Identify potential security issues.

Supporting day to day Pega admin activity including deployment, monitoring servers health, logs updating patches and Pega version upgrade.

Involved in all application upgrade activity including Pega7, WebMethods 9.9, CQ 6 & Nagios XI Monitoring tool.

Setting up Pega servers. Installation, configuration, monitoring and troubleshooting of Pega. Release installations (Production and QA Deployments) of Pega, WebMethods and Adobe CQ5.

Work with developer, QA, DBA, Network teams to support business/end users.

Co-ordinate with the Product Support Team on the requests (voice message & emails) and resolving the issues on time.

Automate day to day work with scheduled script.

Setting up Apache server, Jboss/Tomcat server and LAMP server. Configuration of Drupal on RHEL4 RHEL5.

Setting up staging server environment and provide technical support.

Setting up various monitoring tools (Hyperic, Nagios, cacti, in order to monitor servers, Network devices and various services.

Responsible for monitoring and setting up Linux Servers Remotely.

Setting up SFTP and FTPS server. Installing, configuring and troubleshooting CVS, SVN and Bugzilla on RHEL5, VSS on windows.

Handling various Linux OS including Red-hat, Debian, Ubuntu, Fedora & Cent-OS.

Environment: AWS, Pega, WebMethod, Adobe CQ5, Linux, Tomcat-Apache, Oracle, Mysql, LAMP, Nagios XI.

Project: System

Responsibilities:

Installation of LAMP server, Jboss Application server, PHP Drupal Server on Linux

Addressing daily troubleshooting of Linux Servers in Production Environment.

Installation various database servers including Oracle 10G, Mysql on Linux.

Installation of ESX Server 3.5.

Building Virtual Machines as per requirement.

Modifying VM Resources across the Virtualized Environment.

Managing Virtual Infrastructure 3.5 through Virtual Center 2.5.

Handling various Linux OS including Red-hat, Debian, Ubuntu, Fedora, Cent-OS.

Setting up SFTP and FTPS server. Installing, configuring and troubleshooting CVS, SVN, and Bugzilla on RHEL5, VSS on windows

Environment: Pega, WebMethod, Linux, Tomcat-Apache, Oracle, Mysql, LAMP.

Project: iCrossing

Role: System Associate

Description: iCrossing is a digital marketing company that specializes in collaborative web development solutions to enhance client business. It provides the tools which can be used to track and develop the marketing ability of the client web site.

Responsibilities:

Providing round the clock first line support to Operations and Product Support, wherein we can address the product support issues.

Monitor the Product Support queue for the client product (i2a) and report proper stake holders when required.

Co-ordinate with the Product Support Team on the requests (voice message & emails) and get these requests a proper attention.

Provide on-site assistance to the client for any data centre operation.

Perform the role of a backbone support to the product support team and the DBAs.

Ensuring a proper automation via scripts is the major responsibility I shoulder.

Planning operational procedures to be followed while data centre activities.

Responsible for monitoring and setting up Linux Servers Remotely or On-site (depending on my location).

Setting up various monitoring tools in order to monitor servers and various services.

Develop custom scripts which can be used to monitor a service or a process via Nagios Monitoring Tool.

Develop custom commands for Nagios which is based on the client requirement.

Develop custom tools which help system administrators and monitoring tool.

Verifying the backups for all the production which is being done via custom script on all the servers.

System log monitoring for all the production servers coming in from the centralized logging system.

Proactive monitoring of switches in order to identify any problem which may affect an entire network.

Administering servers in the load balanced cluster.

Providing assistance to database related problems which include fixing the MySQL replication issues, PostgreSQL database (lower level) administration.

Troubleshooting hardware raid problems for 3ware raid controllers.

Setting up custom application which is responsible for monitoring any and every change made in any file under a certain folder/partition. More like a custom Tripwire kind of application.

Environment: Linux, Unix (FreeBSD), Firewalls, Load Balancers, Switches, MySQL, PostgreSQL, Product Support, Server Monitoring.

Client: Financial Technology India Ltd. Mumbai Feb ’2008 – Sep ’2008

Project: IEX Indian Energy Exchange

Role: System Engineer.

Project Description:

IEX (Indian Energy Exchange) is India’s first-ever, nationwide, automated, and online electricity trading project.

Responsibilities:

Configuration of Jboss, Tomcat server on RHEL5, Configuration of Apache and Jboss/Tomcat using mod_jk,

Responsible for design and implementation of a web-based solution

Installation of Sybase Database on RHEL5 Installation and Configuration of OMX Trading Software. OS Hardening

Installation and configuration of Monitoring Tools like Sitescope with HP BAC on windows, Nagios on RHEL5, IBM Tivoli, HP openview, CA Unicenter, Manage Engine.

Handling users query regarding power trading software, Involved in all server level as well as network level activity

Environment: Jboss Application server, Apache/Tomcat web server, Sybase databases.

Client: Research 4 InfoTech Pvt. Ltd. Jul ’2007 – Jan ’2008

Project: www.g2bux.com

Role: System Engineer.

Project Description:

www.g2bux.com is social networking site having around 12000 user registered.

Responsibilities:

Responsible for hosting of website and perform uploading of New WebPages through ftp server or through ssh, creating virtual host, providing password Security for website,

Administrating, Settings, Deployments & Configuring JBOSS & TOMCAT application servers on Linux.

Setting up various bugs tracking system application (bugzilla) on Linux, installation and administration of Microsoft VSS server.

Configuring & Troubleshooting of Squid proxy on Linux, blocking of sites and Domains, checking the access cache, Internet access authentication for a particular network in a particular time slot

Environment: Linux, Web Server Apache, Jboss server.

Client: Rai Foundation College Jan ’2007 – Jun ’ 2007

Project: System Internal

Role: System Administrator

Project Description:

Rai foundation college offer various educational courses and having huge computer lab for each department.

Responsibilities:

Implementing & supporting windows 2000, windows2003 ADS server, configuration of FTP server on Linux and Windows attending student and staff queries

Installation and Configuration of Squid Proxy Server, Samba Server, NFS Server/NIS server

Installation of orcle9i on Linux and windows, installation of Nagios Monitoring tool, Monitoring squid log by using saga

Environment: Linux Squid server, Windows

Client: United News of India Sep ’ 2003 – Dec ’ 2006

Project: system

Role: System Engineer

Project Description:

United News of India (UNI) provides news service to various news paper, TV channels, Web sites, Government Organizations and corporate Houses across globe using VSAT technology as well as web services.

Arrangement with several foreign news agencies, including Reuters and DPA

Responsibilities:

Configuration of Red hat Enterprise Linux 4.0 on IBM-Xseries Server. Configuration of squid proxy server. As well as Samba server configuration for Linux to windows file sharing.

Installation of various Networking & Internetworking Components like Cards, Switch, and Modem Etc. Attending VSAT related calls across Maharashtra and GOA like DNA, Hindustan Times, Navbharat, Mid day. Lokmat, Sakal Etc…

Installation of various Database software and application software, Multimedia, & Internet related software. Responsible for the maintenance of hardware, ensuring all equipment are secured under annual maintenance contracts

Environment: Linux, Windows.

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