VMware, Citrix & Windows System Administrator
Resume:
Abdul M Mohammed
https://www.linkedin.com/in/abdul-mohammed-369751155/
*****.**********@*****.***
IBM - 2500 SE Technology Cir, Bentonville, AR 72712 ( May-2017 – Present )
Environment: VMware, Citrix & Windows System Administrator.
Provided second level desktop support to clients which includes, configure, troubleshoot, analyze, and repair PCs.
Maintained and managed Windows 2008R2\2012 servers in Citrix farm.
Assisted in company-wide migration to Windows 7 published desktop environment.
Managed VDI assignments and user sessions using VMware Vsphere and Citrix XenCenter.
Active Directory User Account Management.
Deployment of applications using Citrix Packager, and Windows Installation Manager.
Successfully administered user accounts, Exchange mailboxes, and security and distribution.
Administered Exchange 2010 server, and resolved tickets in post migration phase.
Created and managed Mailboxes, Distribution Lists, and Public Folders.
Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook
Email, Calendaring & Scheduling.
Maintained optimal Exchange server health by using Quest server products such as Spotlight on Messaging
For Exchange.
Identified protocol problems and strengths, collected data on customer experience to assist in development of
training materials for end users.
Managed laptop and assisted in procuring new hardware, software and related supplies.
Reviewed open problem tickets daily.
Identified problem and forwarded it to appropriate area of responsibility.
Provided support in setting up audio and visual technology for conferences and meetings.
Directly supported the in-house service ticket software for non-emergency user related issues. This support
involved resolving the issue and/or re-directing the ticket to the appropriate team who would then resolve.
Installed and maintained Windows and desktop software, service packs and patches.
Resolved complex technical issues that arose on client computer using troubleshooting.
Effectively made recommendations to IT users on selection of hardware and software.
Created training materials for both users and teammates.
Cisco - San Jose, CA ( July 2016 – Jan 2017 )
Environment: Windows 2008R2/2012, Linux, VMware ESX 5.5/6.0/6.5.
Performing hardware and software maintenance of Windows Server environment including VMware ESX/ESXi Host, Clusters, Server and virtual Machines and Interfaced with different Vendors.
Booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services
Worked on VBrick Rev Cloud, Upgraded 7.11 to 7.12 and Administered .
Upgrade DME form 3.13 to 3.14, Clear Cache and monitored logs.
VBrick Ldap end to end testing.
Monitor Zabbix and PRTG.
Configure local storage using partitions and logical volume LVM partitions in Linux 6.5.
Worked on MongoDB installation, backup, mongochef backup.
Worked on Zabbix agent installation for both Windows and Linux.
Setup Virtual network using Vsphere Distributed vswitch, standard switch, port group and VM Kernel.
Fixed Dirty Cow in Ubuntu.
Upgraded Server form 12.4 to 14.4 in Ubuntu.
Created and manage Snapshots in VSphere 6.0.
Created Cronjobs in Ubuntu 14.4.
Experience with GIT installations.
Upgraded Windows server from 2012r2 to 2016.
Mounted and installed OS using ISO images.
Samsung - San Diego, CA, ( Dec 2014 –Mar 2016 )
Environment: Windows 2008R2/2012, IIS, Citrix, VMWare ESX 2.5/3.0/3.5, SQL Servers 2000/2005.
Handling complex enterprise environment with 3000+ Windows servers and 200+ESXi hosts in two datacenter and multiple remote locations.
Installation and support of VMWARE ESX/ESXi 5.5/6.x/6.5 server which hosts the virtual servers for the test/dev/staging environment.
Build and administer vCenter 5.5/6.x/6.5, VMware cluster, HA, DRS, Snapshot and Clone
Performance tuning for VMware ESXi hosts and Virtual Machine, setting up their CPU affinity rules, allocating resources and fine tuning storage
Administering VMware VDI, allocating new VDI and maintaining.
Monitoring the resources and services on the servers using System Center Operation Manager (SCOM) 2007 R2, HP SIM&IBM Director, worked as SCOM administrator.
Supporting SAN infrastructure, NAS infrastructure.
Installation and Support of Windows 2008R2/2012 servers functioning in Multi-Tier application environments.
Managed shared folders & groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions and password management.
Possess excellent Windows server skills in the areas of Active directory, Domain architecture, TCP/IP, DNS, Wins system, availability, scheduling, server capacity and performance.
Implementation and Maintenance of Group Policies and Active Directory Replication.
Level-2/3 troubleshooting clustered file & print server support for user base over 2000 users.
Troubleshooting hardware issues like, RAM, HDD, CPU, Blue screen etc on all server hardware
Installation, Configuration and troubleshooting of DNS and DHCP.
Installation and Administration of Web servers and FTP servers.
Responsible for running Wintel on host operating systems (and applications) such as Microsoft Windows to run in a protected, virtual environment in a window.
Installation and Administration of Fail over cluster in Windows 2008R2/2012 environment.
Monitoring the servers using HP Systems Insight Manager to find any issues with the server’s hardware.
Troubleshooting Windows server issues, IIS 6.0 and 7.x, database connectivity, issues with Active Directory.
Providing support for Infrastructure and Application.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Perform regular security monitoring to identify any possible intrusions.
Create, change, and delete user accounts per request. Investigate & troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Perform periodic performance reporting to support capacity planning.
Education: B-Tech in Computer Science Engineering (C.S.E)..
Visa Status : Permanent Resident
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