BE in Computer Science, Outlook, Fortinet, SQL Server.
Resume:
MUHAMMED ABDUL KHADER
IT Administrator
DETAILS
********.*****@*****.***
Al Karama, Dubai
ABOUT ME
Passport Details
Passport No : L9686238
Nationality : Indian
Languages Know
English
Hindi
Arabic (read, write)
Malayalam
Date of Birth
16th September 1990
CAREER OBJECTIVE
To use my skills in the best possible way in a challenging environment so as to extend my full potential for the greater good of the organization and myself.
EXECUTIVE SUMMARY
• Areas of expertise include Technical Support, Troubleshooting, System Backup, End User Support, New Installation and Support, Firewalls and Security, MS Office, Outlook, Microsoft SQL Server.
• Hands on experience in MYCOM ERP Software.
• Provided the ongoing maintenance of software applications used by employees.
• Provided training to new and existing employees as needed.
• Planned, Implemented and maintained a Windows domain based infrastructure.
• Provided system, network and database administration support to include maintaining all underlying system infrastructure
(servers, hardware, software, printers, scanners etc).
• Interacted with vendors to manage licensing/maintenance agreements and resolve hardware/software issues.
• Devoloped databse queries and reports and developed, implemented procedures.
WORK HISTORY
IT Administrator, Fmart Retails.
Dubai, UAE Aug 2017 till date
Responsible for attending service calls and prioritize issue. Installation and maintenance of IT equipment (but not restricted to) Work stations, Laptops, Printers, Scanners and POS Accessories. Supporting customers using Remote Access Technologies and also by visiting client sites. Responsibilities
• Designing and implementing security policies through the whole business units.
• Installation and management of IT Infrastructure in the business environment.
• Managing and maintaining IT & Telecom Services.
• Diagnose, troubleshoot and resolve a wide range of software, hardware and network issues.
• Training new employees on ERP Modules (Inventory, Finance, HRMS, Fixed Assets and Point of Sales).
EDUCATION
Visvesvaraya Technological University
(India)
Bachelors Degree in Engineering (CSE)-
2008-2013
HSC Mambaram (India)
CBSE (Computer Science) 2005-2008
TECHNICAL SKILLS
• Technical Support
• Troubleshooting
• System Backup
• End User Support
• New Installation and Support
• Firewalls and Security
• MS Office
• Outlook
• Microsoft SQL Server
• DHCP, DNS.
REFERENCE
Muhammed Shakeer K.P, Finance Director,
Hamdan Bin Mohammed University,
• Configure & Monitoring of Firewalls between Server site to client site using Fortinet.
• Troubleshooting of site to site and global VPN Clients in Network.
IT Administrator, Families Group of Companies.
Dubai, UAE May 2015-July 2017
Responsibilities
• Diagnose, troubleshoot and resolve a wide range of software, hardware and network issues.
• Provide technical support for more than 150 users nationally.
• Served on team installing hardware and software upgrades.
• Controlling whole Inventory & Sale operations in Supermarkets using centralized system.
• Installing and configuring Point of Sales Devices.
• Maintaining a log of all problems detected and system backups.
• Installation ESET antivirus and maintain in server.
• Maintain the SQL Server 2008 R2 between Head office and remote site.
• Installing Windows Server like 2008R2, 2012.
• Daily basis take all SQL Server backups.
• Configure and troubleshoot the Real HR Solutions Software. System/Network Engineer, Exalert Technologies Pvt Ltd Bengaluru, INDIA Jul 2013 – Mar 2015
Responsibilities
• Provide technical support to customers on telephone, email, and through tickets.
• Configuring the E-mail, Network Printer, Scanners, PC, Laptops etc.
• Backup and restore the Operationg System.
• Troubleshooting the Network Connectivity.
• Configuring Routers and Switches.
• Configuration and Troubleshooting of Routing Protocols like RIP, OSPF.
• TCP/IP Subnetting and Configuring the IP Addresses.
• Designing IP Addressing scheme using subnets.
• Administered change management related to server upgrades and software installation.
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Muhammed Abdul Khader
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