Customer Service Forklift Operator

Jay Perna

Minneapolis, MN ********@*******.***

A Production Scheduler with experience in dry goods food production, packaging lines, and quality control guidelines. Effective in good food production processes to better utilize efficiencies and productivity. Experienced in software applications pertaining to scheduling, inventory, order requirements and due dates. Commitment to customer service quality, with good issue resolving capabilities.

PROFESSIONAL EXPERIENCE

S.T. Specialty Foods, Br. Park, Mn. 1998-2018 Producer and packager of private label dry goods with $100,000,000 in sales

Production Scheduler 2007-2018

Maintained a sequenced production schedule based upon the needs of Master Planner

ptimized finished good inventory levels to support customer orders and capacity management strategies.

Coordinated packaging and/or formula changes with operations, Customer service, suppliers.

Supported departmental efforts goals

Communicated effectively with local management staff, CSR's, Sales, Marketing and Purchasing on availability of product conversions, production needs/changes.

Shift Supervisor 2004-2007

Oversaw day to day production of dry goods packaging. Responsible for daily needs of company and temp agency work force. Delegated work assignments to on floor work force. Created work process orders for pasta production and packaging lines. Operations of touch screen computer displays for the transfer of raw materials through the company work flow process.

Attained on time production output and efficiencies by overseeing line to line operations.

Reduced product waste by implementing new strategies and processes.

Jay Perna p.2

S.T. Specialty Foods cont.

Forklift Operator 1998-2004

Loaded and unloaded out going and in coming trucks. Supplied production packaging lines with required raw material goods.

Conducted inventory on raw and finished goods

Reduced change over time by having raw materials ready and available in the product staging area. Loaded out going trucks correctly to insure safe and proper travel to set destinations.

Unloaded materials vendor delivery trucks in a safe timely manner to establish a good working relationship with our suppliers.

EDUCATION

Advanced Leadership class

Partners in Continuous Improvement

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