HR Generalist
Resume:
Asmaa Yasser Kassem
Mobile No. : 010******** - 011********
E-mail: *************@*****.***
Address: * ** *******, ****
Full Name : Asmaa Yasser Kassem Hafez
Date of Birth : 2/12/1994.
Nationality : Egyptian.
Sex : Female.
Marital Status : Single.
EDUCATION & TRAINING COURSES
2012-2016
B.Sc. of English Commerce
Business administration
Akhbar Elyoum - Egypt
English course
Conversation English - at Birltz
Conversation English – at AUC
EXPERIENCE
AJE Group
6th of October, Egypt
Jan 2018 till Present
HR Trainee
Duties:
Manage online recruitment services to attract and source applicants.
Work on both of white and blue collars requests.
Make phone interviews for the front line vacancies.
Assisting in hiring process.
Developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting.
Conduct Induction programs to enable new employees to become familiar with AJE business, policy and culture.
Conduct exit interviews to identify & analyze the reasons of turnover.
Conduct HR interviews and recommend ones who proved to be fit for technical interview.
Raya Contact Center
Maadi, Egypt
June 2017 till Sep 2017
Call Center Agent
Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Training
Diploma in Overall Accounting 2015 from CGAA (Consulting Group of Accounting and Auditing).
Certificate in the Electronic Accounting in Quick Book from International Academy for Training (Grade: Very Good).
Has trained in RAYA Network Services, Accounting &Finance Department from (19th of August 2015 till 18th of September 2015).
Certificate of Advanced Excel Course 2015 from CGAA (Consulting Group of Accounting and Auditing) (Grade: Excellent).
Attended Course in/professional Financial Accountant (PFA) at Cairo University from (22/7/2015 to 22/9/2015).
REFERENCE
Available upon request.
Contact this candidate