OBJECTIVE `
Looking to work with Hospitals whose values align with mine in the Nursing Administration Level.
MANAGEMENT EXPERIENCE
NURSING SUPERINTENDENT
Narayana Multi-Specialty Hospitals, Mysore Jan ’14 – Jan ‘16
• Set NABH Standards and got the hospital accredited for the very first time.
• Setup Nursing policies, SOPs, and implemented a number of Nursing-trainings resulting in higher quality of Patient care and reduced hospital infection.
• KRIs formulated for nurses, charge nurses, supervisors and nursing educators.
NURSING SUPERINTENDENT
Apollo BGS Hospitals, Mysore July ’10 – Jan ‘14
• Again, worked towards the hospital getting NABH accredited for the very first time.
• Created a WOW Experience for customers, and helped the hospital achieve the best hospital healthcare status in Mysore.
• A previously non-existent standard nursing training was put into place.
• Helped in hospital marketing which earned the hospital 40+ Lakhs in the year 2012-2013.
Asst. NURSING SUPERINTENDENT
Apollo Hospitals, Bangalore Nov ’06 – Jul ‘10
• Worked and helped the hospital to achieve JCIA accreditation for the first time (In just 1.6 years of hospital commencement).
Worked and helped create a WOW Experience for international customers.
• Helped the hospital get rated as The Best Hospital in Bangalore in the year 2009.
Senr. OR NURSING SUPERVISOR
Bhaghwan Mahaveer Jain Hosp, Bangalore July ’03 – Dec‘05
KEY EXPOSURE
• Quality Compliance / Assurance
• Nursing Induction & Orientation
• Performance Management
• Risk management
• People management
• Service excellence
• Recruitment
• JCIA & NABH Accreditation
THINGS ABOUT ME I’M PROUD ABOUT
• GOOD TEACHER– Motivated and taught nurses the values and skills required for them to provide quality service
• PERSEVERANCE – Helped the hospitals get accreditation even in the unlikeliest of scenarios. Setup policies from scratch.
• GOOD LISTENER AND COUNSELLOR
• People friendly and task oriented
• Motivator
CLINICAL EXPERIENCE
• Worked in the Kingdom of Saudi Arabia as a primary health nurse from July 1986 to April 1994.
• Worked in JIPMER Hospital Pondicherry as a Theatre Nurse from Nov1977 to July 1986
• Worked in CSI Hospital Erode as a Theater Nurse and in wards from Jan 1976 to November 1977
EDUCATION
• Diploma in General Nursing and Midwifery from June1972 to January 1976.
• Did SSLC in Gell Memorial Girls High School Ooty, Nilgiris district, Tamil Nadu.
• Passed NCLEX exam and registered as RN.RM in Vermont Board of Nursing USA
TRAININGS
• Trained in managerial skill in Apollo Hospitals Bangalore and in Mysore by I point and Sarvaganya.
• Two days training by Corporate HR Bangalore NH Hospitals while I was working in NH Mysore
PROJECT
Received green belt in Six Sigma from Corporate HR Chennai when I was working in Apollo Hospitals, Mysore for the project "How to reduce medication errors "
PERSONAL DOSSIER
Date of Birth: 1st June, 1954
Marital Status: Married
Languages I speak: English, Urdu, Tamil, Malayalam and Kannada
contact number: 076********
Email: noorjahan_rahamathulla@ yahoo.co.in
REFERENCES
• Ms. Mary Jose, Group Nursing Director Apollo Hospitals, Karnataka +91-997*******
• Mr. Raghav, was DGM for Apollo, Mysore
noorjahan_rahamathulla@ yahoo.co.in +91-763******* in.linkedin.com/in/noorjahan-
rahamathullah-88250471