Customer Service Manager

Location:

Posted:

May 08, 2018

Beatrice Ann Campbell

********.****@****.***

OBJECTIVE

My goal is to become a valued employee of a progressive company that allows me to utilize my acquired skills and stability of employment.

SUMMARY OF SKILLS

Organizational

Developed, analyzed, and executed direct mail marketing campaign materials

Defined database requirements

Established and met production schedules and deliveries

Managed and trained staff members

Secretarial

Designed and produced periodic sales reports

Served as main contact person for off-site Vice-President/Owner

Performed accounts payable and receivable functions

Proficient with various software which include: Microsoft Office, UPS World Ship, Corel Paradox, and QuickBooks

Communication

Provided customers with product information and assisted in appropriate product selections

Arranged all appointments

Representative for company at industry seminars and conferences

Evaluated Physician Continuing Education Examinations and provided certification

Negotiated shipper contracts

EXPERIENCE

Emergency Medicine Education Enterprises Milford, Ohio

Vice President/Operations Manager 1990-2013

GE Consumer Finance Mason, Ohio

Collections 2003-2005

Campbell’s Trimming Service Goshen, Ohio

Owner/Manager 1984-1990

REFERENCES

Available Upon Request