Network Engineer
Resume:
Waseem N. AlFarra
www.linkedin.com/in/waseem-alfarra
Mobile: +1-647-***-**** Email: **.*******@*****.*** Functional Skills Summary
A seasoned ICT consultant, specializing in design, implementation, administration and support services for network Security, data and voice networks, in a service provider as well as large enterprise environment.
Extensive experience in Enterprise LAN and WAN environment, network security, data centre and NOC operations and
Well versed in technical business case preparation, primarily focused on service provider business expansion and/or service continuity planning.
A deep understanding of firewall, VPN Design, and network security best practice.
Successful track record in ICT solution design, implementation & management for public and private sector clients.
Proven Leadership scales across managing cross functional team, analytical and problem solving, planning, communication & interpersonal skills.
Industry Certifications
RCSA - Riverbed Certified Solutions Associate - WAN Optimization - RVBD0005737
CCNP Security certified - CSCO11108015
CCIP Service Provider certified CCDA certified
Career Profile
SPSNET (ICT Service Provider – www.sps.net.sa)
ICT Project Manager Jan 2010 – Dec 2017
Responsibilities:
Manage two distinct streams of the Service provider business – ICT Solution development and implementation for Enterprise clients and Network Operations Centre (NOC) for day-to-day support.
Provide leadership in establishing and maintaining critical success factors in support of the business development opportunities and activities at Management level.
Configure and troubleshoot security devices like (CISCO ASA, fortigate, & Cyberoam).
Build & execute business cases for service provider’s foot print expansion from infrastructure standpoint, in alignment with the Sales & Marketing teams’ business plans.
Work closely with Account Managers for developing and designing complex network solutions for Enterprise customers and ensure a successful delivery.
Own and be accountable for resource development of the team members both at individual level as well as at a team level for enabling and supporting strategic imperatives.
Be responsible for preparing and implementing best practices for service provider’s POP maintenance and hardware refresh cycles, for ensuring service continuity with minimal disruptions. Accomplishments:
o Delivery and installation for Doosan Heavy Industries & Construction of UTM (FW, Load balancer, VDOMs, bandwidth control, Security rules) & CISCO switches (L3, and L2) worth SAR 300K, inclusive of hardware, necessary software and 1-year warranty & support services. o For an underserved business community of Madinah, prepared an extensive business expansion plan in coordination and cooperation with Sales team, for an estimated Sales Revenue of SAR 500K with SAR 200K initial capital layout. With the support of my team, we actually delivered total projects worth SAR 1Million in first year of operations.
o End-to-end network project delivery, inclusive of active and passive components for Hotel Staybridge Suites, Jeddah, providing Data (wired & wireless), Voice and Video services over the network, while using Avaya Layer-2 and Layer-3 switches, Cisco ASA firewalls Active/Passive mode etc., with total project worth of SAR 4Million.
o Designed, planned and delivered WAN Optimization project “Riverbed” for Saudi Binladin group, worth SAR 1.5Million, inclusive of hardware, necessary software and 3-year warranty & support services. Page 2 of 2
o 10Gbps LAN network solution design and implementation for King Abdul Aziz University – Community Services buildings, based on Cisco 3850 edge switches and Cisco 4500X Core Switches with VSS configuration.
o Successfully planned and carried out backbone network upgrade from 1G to 10Gbps, including HQ routing platforms and associated 6 remote POP links with an actual downtime of 5mins only between each remote POP and HQ.
Assistant Project Manager May 2007 – Dec 2009
Responsibilities:
Provide leadership and direction to SPSNET Project team kingdom wide, under a new mandate of organizational change, with the focus on ICT solutions in addition to traditional Internetwork services.
Establish yourself as trusted advisor within the community as well as in front of the customer; understand customers' diverse, specific business needs and applied product knowledge to meet those needs.
Directly engage on a high level with the key strategic accounts and channel partners in the region.
Maintain awareness and kept abreast of constantly changed technologies. Accomplishments:
o Specialized in long-range outdoor Wireless solution design and Implemented key projects for private sector clients, with links extending up to 50KMs with a throughput of 70 – 90Mbps. o Worked closely with the technical and sales management on Makkah POP plan, and successfully executed that which included Wire-line and Wireless services for the corporate customers. o Implemented and supported one of the largest data-entry projects, specifically designed for Pilgrimage season by the Ministry of Hajj, with more than 10 sites seeding towards the Ministry’s data-centre for 2.5Million+ visitors.
o Served as the regional point of contact for ISP Communication issues, configuration management, interconnection, addressing, and multi-protocol routing, and network management enabling new customers.
Senior Network Engineer Aug 2004 - Apr 2007
Responsibilities:
Work in the capacity of a Tier-2 support engineer, handling service requests from key corporate customers during normal operations
Take ownership of NOC management from FCAPS perspective and bring critical issues to management’s attention with a possible remedy.
Be a single point of contact between the Helpdesk and the customer in order to facilitate fault management and troubleshooting.
Establish, develop and maintains business relationships with current customers and prospective customers in the assigned territory segment to generate new business for the organization’s products. Accomplishments:
o Streamlined the process with the main Telecom operator – STC, for Internet circuit upgrades, escalation and troubleshooting backbone links as well as leased circuits. o Established the repository and backup schedule for core and edge network device configuration o Designed and implemented hub and spoke based Wireless hubs, in Jeddah and Riyadh, for providing time-sensitive business customers a cost effective and quick network solution via outdoor wireless. Previous Assignment(s) in Brief
Technical Support Engineer Apr 2001 - July 2004
Education
B.S. (Electronics & Communication Engineering), from Amman University, Amman Jordan - 2001 Certifications
Riverbed Certified RTSA & RTSS
Cisco Firewall Security Specialist
Cisco IOS Security Specialist
Cisco VPN Security Special
RIPE Database Expert
CEH certified ethical hacker training
Saudi Council of Engineers certified
Professional Engineer
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