Assistant Front Desk

Experience

Jun **** - Present

WV DHHR/BMSO*ce Assistant II // Charleston, WV //, CHARLESTON, WV 25304

***********@*****.***

Quick learnerStrong client relationsMS Windows pro*cientCreative problem solverCustomer serviceIssue resolutionCompliance

I try to do a great job

Credit card processing

I have worked in retail

Quick learnerStrong client relationsMS Windows pro*cientCreative problem solverCustomer serviceIssue resolutionCompliance

I try to do a great job

Credit card processing

I have worked in retailI used to work in Bureau ofMedical Services to March 2017

someone was calling from a pharmacy and they couldn t get their prescription *lled? I wouldhave to check on our website to make sure they still weren t signed up with a secondaryinsurance that wasn t effective anymore. Then I would get the date of cut off for that insuranceand enter it into our system. That way the person at the drug store can now get their prescription*lled. Sometimes I have to add the insurance, instead of cutting it off. Plus I had to work on reportson excel and also access. I had to do send reports to certain people in our program in another State.Send some through a portal on the website. It was very interesting. Sometimes it could be verystrenuous, especially when we had to attend meeting each week. I did like working their. WV Purchasing DivisionO*ce Assistant 2 // Charleston, WV // November 2004 to October 2013I sat at the front desk when you *rst walked in. I was responsible for taking the bids and stampingthem in each time with the time and date and the securing them in the bid closet until the bidopening that afternoon. I also greeted the public and answered calls and sent them wherever theyneeded to go. I did most of the fedex mailings and ups mailings. Plus ordered the supplies for them.I kept a ledger keeping count of what I did each day. How many bids I had received that day. I alsoshredded papers when I wasn\'t busy for Beverly Toler in the back. I *led and kept everything niceand neat up front.

WV SenateSupervisor // Charleston

Skills & Specialization

COM, Fast, Client, Phone, Insurance, Purchasing, Credit, Excel, Type, Retail, Neat, Windows, Website, Access, Sat, Problem Solving, Ledger, Letters, C, Quick

Education

East DuPont Rd Jan 1978

High School Diploma

Belle

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