Quanasia Forsythe
Leesburg, FL *****
**********@*****.***
I'm very dedicated to any position I uphold with my combined experience in time management and also advancing in areas in order to contribute to company success. My character is very goal-oriented to reach high levels of customer satisfaction and meeting aggressive business goals. My goal is to obtain a position in a fast growing company where I can exceed my abilities to and to make my mark there.
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Dunkin' Donuts - Eustis, FL
May 2017 to Present
● Opening of stores and had to upkeep customer relations
● Fast paced while keeping area clean and sanitized Tier 1 Tech Support
Convergys - Lake Mary, FL
July 2016 to January 2017
Make requested account changes and answered customer calls on direct questions about new or existing accounts for the company.
● Excelled in meeting company goals and expectations.
● Conflict resolution expert with the concerns customers had with privacy and security.
● Able to navigate through multiple softwares, fast data entry meanwhile assisting customer to a resolution.
Crew Member/Cashier
Wendys - Eustis, FL
December 2014 to June 2016
Cash handling and assisted with closing store.
● Multi tasked with food preparation and submitting orders. Education
Eustis High School
2014
Skills
Types 84 WPM, MAC and WiNDOWS, TIME MANAGEMENT
Additional Information
SKILLS ● Friendly Personality
● Service Orientation ● Able to Maintain Coolness
● Passion for Technology ● Good Communication Skills
● Social Perceptiveness ● Organized
● Superior Time Management And ● Proactively Identifying Problems and Prioritization Skills Solving Them
● Troubleshooting Experience ● Proficiency with Windows and Mac
● Types on an average of 84 WPM