Management Project

Ignacio R. Diaz *******@*****.***

H: 813-***-**** C: 813-***-****

**** **** *** ***, ****** Chapel FL 33545

Summary of Experience:

IT Management and Supervision

● Supervised 30+ employees with high technical and engineering skills in areas such as Help Desk, Network Center, Computer Manufacturing and Engineering Systems.

● Experience as a people leader across the globe: Middle East, Latin America and Europe

● Expert in Businesses Intelligence and Business Analysis

● Expert in Knowledge Management

● Lead a multinational IT teams from Africa, England, Turkey, Germany, PR, Panama and the U.S.

● Managed systems on site and remotely across the globe in Europe, Middle East, Latin America and the US

Enterprise Systems, Applications and Protocols

● MS-Sharepoint, MS-CRM (Defense Ready), Remedy and other Enterprise Systems

● Work-flows design and implementation with MS-Sharepoint Designer

● Expert in MS-Infopath Form development and integration

● Expert in WEB, Intranet, Extranet and Internet solutions

● Expert in Electronic, Data and Telecommunications Control and Monitoring

● Inf Classification experience at the highest US Federal Government levels of security, from SECRET to Top Secret

● MS-Office Suite applications including Infopath, MS-Visio, MS-Project, Sharepoint Designer and Office Suite Applications

● Programming experience in MS-.Net, Visual Basic, ASP, XML, HTML and SQL database

● Experience in MQTT, TCP IP, RS232 and other communications protocols. Most Recent Work Experience

PRAETOR Technologies LLC

Macdill AFB, C ENTCOM -US Department of Defense, O ct 2016 - P resent Senior Knowledge Manager/Sharepoint Developer

Single handed from business analysis, designed, development to the implementation of Intel Facto r y a continuous-improvement-process system to create and distribute Intelligence reports with a global reach of more than 20 countries in the area of responsibility in support the Intelligence Community.

● Developer and Lead for the Intel Facto r y project hosted by Sharepoint

● Lead contractors in development in support of the CENTCOM's KM Program

● Develop Business Intelligence Processes at the DOD Top Secret Level

● Design workflows in Sharepoint Designer to improve production processes

● Design Dashboards for KPIs and Benchmarking

● Worked on MS-Sharepoint Centric Projects

● Expert in MS-InfoPath integration with Sharepoint

● Provide training to Senior Intelligence Officers in J2 APTASK LLC.

Tampa Florida, Citi Sept 2015 - Oct 2015

● Serve as a BP&A Lead Analyst Contractor in Citigroup responsible for managing Communications and Sharepoint

● Made recommendations and developed a medium term plan to improve MS-Sharepoint Portal under CAO.

SOCCENT -US Department of Defense

Macdill AFB, Florida United States

Jan 2010 - M ar 2015 R etired from Civil Service

Business Analyst

Duties, Accomplishments and Related Skills throughout the Area of Responsibility (AOR) spanning across the US and the Middle East in support of Special Operations

● Served as the Project and Knowledge Management Officer (KMO)

● Support (J4) Finance in purchasing and budget processes

● Managed the software development life cycle for Sharepoint extra net

● Developed and implemented Sharepoint Sites

● Maintain Role-Based security

● Developed the organization's Business Intelligence strategy and applications

● Designed and developed Graphical Dashboards for BI (Business Intelligence) and KPIs

● Configured Sharepoint portal security and application services

● Implement workflows with Sharepoint Designer to automate processes

● Served as SME in MS-Infopath forms analysis and development

● Lead the MS-Sharepoint 2007 migration to version 2010

● Analyzed complex operational processes relative to the development and employment of mission information, Command and Control, Communications and Computer (C4)

● Maintained zero security violations at the SECRET and TOP SECRET levels Joint Communications Support Element JCSE

Mac Dill AFB, Florida United States Nov 2005 - Dec 2009 IT Project Manager

Duties and Related Skills applied toward the organizational mission to provide anywhere in the world IT support within 72 hours

● Supervised and managed a team of Intranet Software Engineers

● Managed the enterprise Project Portfolio and IT initiatives including budgeting, time-lines, and special IT projects.

● Provided guidance to project managers and reported the status directly to the Chief Information Officer (CIO)

● Developed Project Charter for each major project.

● Ensured stakeholders were in compliance with Federal Acquisition Regulations (FAR) and DOD Federal Regulations and Policies

● Implemented Defense Remedy (based on Microsoft Dynamic CRM and Sharepoint)

● Worked on multiple projects of Portals and Internet Technologies including Sharepoint proof of concept, configuration and development

● Presented briefings to the staff based on IT recommendations and budget reports with justification in support of program/projects.

● Managed (KM) Knowledge Management initiative

● Performed complete technical evaluation of the most difficult projects and translated client requests into operational concepts

● Performed investigations of unusual computer and network problems

● Participated DOD conferences to represent the org. for IT collaboration between services

● Coordinated and participated in Defense Information Systems Agency's collaborative system pilot program

● Assisted the Security Officer to successfully obtained “System Security Accreditation Agreement (SSAA) for the EOIP (Everything-Over-IP) system with the highest security levels in the Department of Defense MAC I

Directorate of Public Works, 411th BSB

Heidelberg, Germany Nov 2003 - Oct 2005

Chief Management and Engineering Systems Branch

Duties and Related Skills employed while responsible to maintain systems Real Property Assets consisting of m ore than $100 million o wned by the Department of Defense in Heidelberg Germany.

● Responsible for all supervisory, managerial and technical activities of the IT Engineering Support Branch

● Managed the Information Facilities Management System (IFSM) used to control finance and monitor expenditures/forecasts of Real Property

● Worked as the Acting Chief for the Engineering Management Resource Division occasionally on his absence

● Exercised full supervisory responsibility of a multinational IT Team (from Germany, England, Africa, Turkey, and US. ) located in Germany. The team consisted of civilians, local nationals and contractors that provide Information Technology support to the organization

● Performed other major primary roles such as Telephone Control Officer (TCO) and Information Management Officer (IMO) for the Directorate

● Implemented and enforced new security policies to comply with agency regulations Public Affairs Office, VCORPS

Heidelberg, Germany Jan 2001 - Oct 2003

Information Management Officer, IMO

Duties and Related Skills applied toward the responsibility of being the IMO at the CORPS level.

● Performed three major automation duties: Information Management Officer, Information Assurance Officer, and Webmaster, for VCore Public Affairs Office

● Resolved complex IT issues associated with these functions

● Developed, coordinated, and integrated information systems requirements, and standards for IMA discipline

● Provided IN4 services, customer support, and staff technica assistance.

● Represented the organization when information management problems occur

● Developed and maintained liaisons with DOD, DA, USAREUR, and HQ V Corps staff officers and contractors

● Prepared information management acquisition requests (IMAR) for automation projects.

● Provided users with LAN support for Windows OS and MS-Office products.

● Reviewed and monitored ADP operating procedures to ensure compliance with security requirements; developed new policies or recommended changes when appropriate.

Formal Education

Technological University of Panama City, Panama

Post Graduate Degree 02/1990

Postgraduate Degree in Industrial Engineering

Nova University Tampa, FL United States

Bachelor's Degree 06/1988

BS in Professional Management

Wright College Chicago, IL United States

Associate Degree 08/1980

Associate in Data Processing

Graduated with Honors in Data Processing Certificate Regis University Denver, CO United States

In progress; 33% Credits Earned: 18 Semester hours Masters in Information Technology

INFORMAL EDUCATION (100+ certificates, including Personnel Management Course

Information Management Officer

Sharepoint Designer

Sharepoint Business Intelligence

Sharepoint Configuration and Management

Sharepoint Portal Administration Level I

Sharepoint Portal Administration Level II

Sharepoint User Experience

Sharepoint Implementing Microsoft Office

MS Project Management

Project Management (Graduate Class Level)

Project Management w/MS-Project Server

Contracting Officer Representative Course

Cold Fusion - Web Database, Allaire Co.

Special Operations Forces Deployable Node

Dream-weaver Programming

DOD Government Purchase

Operations Security

IT Investigation and Forensics

Operational Security Fundamentals

Operational Security Analysis

National Security Personnel System

Contracting Officer's Representative Course

Technician Supervisor Training

Satellite Communication Terminal Maintenance

Fiber Optics Systems, Bellcore

Digital Systems Evaluation Course - Microwave

Visual Basic Programming

Internetworking with TCP/IP

Air Force Supervisor Course

Supporting Microsoft Windows Core Technologies

Administering MS Windows Server

Network Essentials

MS Exchange Server

Supporting Windows Advanced Configuration

Data Communications and Networks

UNIX System Administration

Solaris UNIX Network Administration

CISCO Router Configuration

Firewall Certified, Raptor Eagle

REMEDY System Administration from UNIX

Database Management with Microsoft Access

Information Assurance Computer Network Defense Certified Level I, II and III Python Programming

IOT Internet of Things with Node Red

Language Skills

Fully bilingual English and Spanish

CLEARANCE

TOP SECRET SCI Clearance with Poly

Medals and Awards

Wright College, Honors in Data Processing

Joint Service Medal

Civilian Humanitarian Service Medal

DOD Army Commendation Medal

Good Conduct Medal

Contact this candidate