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Network Customer

Location:
Hyderabad, Telangana, India
Posted:
May 03, 2018

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Resume:

Vikas V. Jagadale

A*/**,Sector*,C.B.D.,Belapur,Navi,ac5bvc@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Over 10 years of experience in Telecom industry

• Strong background in telecommunications professional with in-depth understanding and knowledge about the Telecom industry.

• Proven skills in design and implementation of cost-effective, high performance, state of the art data networking solutions to address complex business requirements for small-to-large enterprises

• Demonstrated ability to work as an individual performer as well as in a team with good leadership skills

• Professional communication skills include fluency in English.

• Recent Graduate of Bachelors degree in Information Technologies

Computer skills

include: - MS Office, internet and email

• - knowledge of Packet Core /

Mobility Data in

Telecommunications domain

• Good knowledge of packet core

nodes belonging to multiple

vendors (Cisco, Nokia, Ericsson,

Huawei, Samsung)

• Extensive knowledge of

LAN/WAN design and support

and IP routing and switching

• Possess exceptional

interpersonal, organizational

and communication skills

PROFESSIONAL EXPERIENCE

Network Engineer

Ericsson Global India Ltd,Mumbai,India 2016-Till date

• Successful implementation of IoT, MoRAN feature, CSFB feature in RCOM network with customer appreciation

• Built a new technical team from scratch with maximum fresher in the team that adheres to SLA and work with highest efficiency.

• Managed network capacities of the all the Packet Core nodes

& network and proactively augmented based on traffic trend and on projections shared by Business Team

• Performed Vendor evaluation based on 3GPP standards to help identify best node with all required features and functionality for procurement

• Improved VNP connectivity by correcting routing instances in the network which improved customer experience

• Improved MoP document format shared with BSS team for better provisioning of customer which resulted into faster intake of subscribers in the network

• Improved network performance by continuously improving the Network KPIs by identifying root causes

• Integrated new ZTE PCRF in the network for 3G services before the agreed time lines

Senior Executive

SamsungElectronicsIndiaLtd,Mumbai,India 2015-2016

• Understanding and discussing the customer requirements

• Planning and Designing the network as per the customer requirements

• Prepared the planning documents (HLD/LLD/ODD) for the project as per the network planning

• Supporting the operations team for troubleshooting customer complaints and network issues in live network reduce EPC / eMBMS downtime

• Circle wise load balancing of the traffic on the nodes for Network Optimization.

• Successfully integration and upgradation of the Samsung 4G EPC and eMBMS nodes in Reliance JIO Network in short timelines

• Resolution of the issues faced during implementation within SLA

• Completion of ATP/UAT in very short time with customer appreciation

• Rectified the Samsung eMBMS node manuals with which were received from Samsung Korea HQ with appreciation from HQ

• Audited all Samsung eMBMS nodes (50) in a week’s time as required by customer as their IT policy

Assistant Manager

IdeaCellularLtd,Mumbai,India 2012-2015

• Executed planned activities in the network with almost all activities completed successfully and without any outages

• Rectified node configurations post audit in approved maintenance window to improve node and network

performance

• Automated the daily reports using Linux Scripting and MS Excel which reduced eight hours to one hour of report making, saving valuable human hours

• Managed network capacities of the all the Packet Core nodes

& network and proactively augmented based on traffic trend and on projections shared by Business Team

• Resolved maximum network outages in minimum time to reduce the subscriber impact duration resulting in less revenue leakage

• Resolved maximum customer complaints by performing precise analysis and troubleshooting in less time to improve customer satisfaction

• Automated Link Failure Alarms using Linux Scripting to receive SMSs on team members handsets to reduce response time which averted revenue leakage hence forth

• Received an appreciation from higher management to successfully complete most no of planned activities without any outages in night maintenance window of four hours

• Successfully integrated Huawei SGSN/GGSN and ZTE SGSN in the network before agreed time lines to avoid further revenue leakage that was happening due already overloaded nodes

• Managed multi-vendor network comprising NSN

SGSN/Flexi/CMD NG, Huawei UGW/USN, ZTE SGSN,

Infoblox DNS, Cisco Router and Switches, Juniper Routers and Cisco Router and Switches

Network Specialist

CSSCorpPvtLtd,Mumbai,India 2011-2012

• Commissioned two SGSN (Cisco ASR 5000) and one GGSN

(Cisco ASR 5000) in Airtel India Network

• Completed node configuration as per customer requirement which were gathered from customer interaction and meetings

• Performed ATP/UAT test cases as per customer requirement resulting into customer appreciation

• Successfully rolled out live services on new Cisco ASR 5k SGSN and GGSN in short span and in agreed maintenance window

• Achieved integration of nodes with IP routing in existing complex network without any outage in the network and in single MW

Executive – VAS

VodafoneIndiaLtd,Mumbai,India. Jan2011-Sept2011

• Maintained network up time to 99.95%.

• Resolved maximum network outages in minimum time to reduce the subscriber impact duration resulting in less revenue leakage

• Resolved maximum customer complaints by performing precise analysis and troubleshooting in less time to improve customer satisfaction

• Prepared error less reports for top management showing current status of the network

• Rectified node configurations post audit in approved maintenance window to improve node performance

Deputy Manager

RelianceCommunicationLtd,Mumbai,India Sept2007-Jan 2011

• Managed network capacities of the all the Packet Core nodes

& network and proactively augmented based on traffic trend and on projections shared by Business Team

• Performed Vendor evaluation based on 3GPP standards to help identify best node with all required features and functionality for procurement

• Improved VNP connectivity by correcting routing instances in the network which improved customer experience

• Improved MoP document format shared with BSS team for better provisioning of customer which resulted into faster intake of subscribers in the network

• Improved network performance by continuously improving the Network KPIs by identifying root causes

• Integrated new Huawei SGSN and GGSN in the network for 3G services before the agreed time lines

B.E.I.T Information Technology 2007

Education:

Universityof Mumbai,Mumbai,India

HSC Science 2001

Maharashtra Board,Mumbai,India

SSC 1999

Maharasthra Board,Mumbai,India



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