CRYSTAL JEWEL SICLAIT
**************@*****.*** **60 Wellington Circle Lithonia, Georgia 30058 678-***-****
Summary of Qualifications
An extremely organized and detail oriented Administrative Professional with over 10 years of experience that provides thorough and strategic support to senior executives
Focused and reliable: able to navigate through important tasks with impeccable time management skills and resources to maximize impact of daily goals
Determined and Goal Oriented: using exceptional communication skills and creative solutions to handle special projects
Education
Atlanta Metropolitan College
2006 Associate Degree in Communications
Experience
Access Insurance Atlanta, Georgia
Administrative Professional 2016 – Current
Handle basic Customer Service department inquires
Assist Human Resources with potential staff screenings as well as Resolve any scheduling conflicts
Scan and index all mail to be routed to Claims department and adjusters
Intercept all visitors and keep records for Operations department
Create spreadsheet of all company employees on a monthly basis to report any change in staff
Marriott International Atlanta, Georgia
Executive Lounge Concierge 2008-2015
Created daily requisition forms to keep proper materials in Executive Lounge
Communication Liaison for Management and daily reports on Elite activity
Implement incentives to ensure repetitive business
Handled confidential information to protect guests’ privacy
A Legendary Event Atlanta, Georgia
Executive Assistant 2007
Schedule and conduct consultations
Create spreadsheets that summarize profits and losses margin from events
Write proposals for potential clients
Maintain schedule and resolve any calendar discrepancies
Skills
Strong Microsoft Office knowledge
Internet savvy
Ability to use critical thinking and conflict resolution