Customer Service Medical Assistant

PROFILE

Seeking to secure a position with a professional company where opportunities exist for

advancement. Utilizing my previous skills, abilities and experiences. EXPERIENCE

ENROLLMENT SERVICE REPRESENTATIVE, MAXIMUS, MADERA, CA 2016 - 2017 Conducted face-to-face outreach and enrollment broker services beneficiaries in a group an individual presentations. Did presentations on Managed Care Options to beneficiaries. Assisted them using their health care plans. Enrollment-/Dis/enrollment process. Documented daily activity accurately in the Customer Relationship Management Database. Established procedures and performed self-checking. Paid attention to detail in the performance at work.

HOSTESS, COOL HAND LUKES RESTAURANT, MADERA, CA - 2016 Greeted customers entering the restaurant. Used excellent organizational and time management skills. Received payment by cash, debit/visa cards, or gift cards. Issued receipts, or change due to customers. Counted money in cash drawer at the beginning of the shift to ensure the amount was correct and there was adequate change. Answered customers questions. Worked alone or with a team as needed to complete tasks quickly and accurately.

EXTERNSHIP, DR MOJADADDI, MADERA, CA -2015

Provided check in and check out for patients. Executed alphanumeric filing. Answered multi line phones utilizing telephone etiquette. Assisted doctors with treating patients. Recorded patients’ medical history, information and vital statistics in medical records. Operated EKG and other equipment to administer diagnosis tests. Collected blood and other laboratory specimens and prepared therefor testing. EDUCATION

Madera High School, GED Diploma Madera, CA 93637 -2012 San Joaquin Valley College, Medical Assistant Associates Degree, Fresno, CA 936**-****-**** SKILLS

ANA MELGARES

800 Mainberry Dr Apt 530 Madera, CA 93637 Email- ***.********@*****.*** phone # 559-***-**** Strong customer Service skills, fast learner, excellent organizational skills, attention to detail, bilingual (English/Spanish), reliable and prompt, goal oriented and self motivated, CPR, HIPPA, and OSHA certified, and strong communication skills.