SHEETAL SHARMA

QA Analyst/Mobile Tester

Email: ac5b6g@r.postjobfree.com Ph.: 647-***-****

SUMMARY

I am a Quality Assurance professional around 5 years of experience in the industry. My communication and interpersonal skills make me an excellent team player and I possess the ability to work in a demanding environment with a diverse profile. My analytical and problem solving skills cater to the project needs in an optimum manner.

Well versed with WATERFALL, AGILE and HYBRID Methodologies

Experience in implementing Software Test Life cycle (STLC) and Bug Life Cycle to ensure and improve the Quality standard

Involved in Walkthrough/Review meetings with the stakeholders for Test Plan, Test Cases and Defect Reports

Expertise to create high level Test Scenarios and Traceability Matrix

Expertise in Test Design, Test Execution, Defect Tracking, Management & Reporting

Proficient in Sanity/Smoke, GUI, System, Integration, Functional, Regression, End to End, Cross Browser & User Acceptance testing (UAT)

Experience in testing Oracle ATG - Omni Channel E-Commerce application

Extensive experience in testing Oracle applications - Commerce Service Center(CSC), Business Control Center (BCC), Oracle Fusion Distributed Order Orchestration (DOO) & Oracle Global Order Promising (GOP)

Extensive hands on experience in Mobile application testing for Android & iOS operating systems

Experienced in creating category folders, uploading and publishing images to Scene7 using Adobe Experience Manager (AEM)

Extensively used/write SQL queries in MS SQL server to perform data Validation for daily and real time inventory feed files

Experience in testing Email templates and content in English/French as per requirement document

Hands on experience for verification of XML feed files

Extensive experience on Soap UI application testing

Highly motivated and very well experienced in handling multiple projects during tight deadlines.

Well experienced in managing and coordinating onsite / Offshore Team structure

TECHNICAL SKILLS

Software testing tools: Application Life Cycle Management (ALM)/QC, JIRA, Test Rail, SOAP UI

Systems worked on: Island Pacific, Purchase order management, Oracle’s Business Control Center (BCC), ATG e-commerce website, Oracle’s Commerce Service Center(CSC), Oracle DOO/GOP, eBay Systems, Adobe Experience Manager (AEM), Adobe Scene 7, Moneris, ThreatMetrix

Microsoft office applications worked on: Word, PowerPoint, Excel and Outlook

PROFESSIONAL WORK EXPERIENCE

QA Analyst/Mobile Tester at Holt Renfrew Aug 2015 – Dec 2016

Greenlight Consulting Solutions Inc., Toronto, Canada

Intensive knowledge of cart, billing page, checkout flow, order management and order fulfillment

Perform Integration testing which includes end-to-end activities in Holt Renfrew e-commerce. Systems working on include Island Pacific, Purchase order management system

Translated requirements in SRS documents, High Level Functional Design Documents, Use Cases & User Interface Documents into High level test cases.

Analyzed and translated business and functional specifications into testing requirements for windows, iPad, iOS and Android platforms.

Perform UAT and Regression Test execution for Web & mobile application.

Document test results, log defects and track defects to closure, by using test suite Test rail and JIRA

Perform testing to validate email template and content for different scenarios like welcome email for new registered customer, Order confirmation, Shipped order, Order cancelled, Returned order

Sales orders EOD testing, verifications of XML feeds, Logged defects for rejected/unbalanced transactions

Conduct cross platform/application trainings within the team.

Tested the social media links and links in emails and banners

Set up site data (Products, Promotions, Category, Samples, GWP, Price list, Coupons, SKUs) using Oracle BCC tool.

Experience in using of Oracle CSC application.

Verifies sales/return orders transactions, reports through Moneris. Good knowledge of auth, verification, approved transaction statuses.

Experience in creating category folders, uploading and publishing images to Scene7 using Adobe Experience Manager (AEM).

Worked on SOAPUI application for generating gift cards.

Coordinate with Automation testing team and support them with execution the automation script for data creation and run the regression scenarios

QA Analyst at Sears Canada Jan 2015 – Aug 2015

Greenlight Consulting Solutions Inc., Toronto, Canada

Analyzed the requirement specification and project guidelines provided by the client.

Creation and execution of test cases for English & French functional, positive/negative testing, non-functional, GUI, SIT- system integration and Regression.

Develop and/ or extract detailed test data required for the execution of test cases.

Analyzed and translated business and functional specifications into testing requirements for windows, iPad, iOS and Android platforms.

Perform test execution for both functional and regression test phases.

Executed Test Cases from QC Test Lab module to perform functional and end to end testing using various browsers.

Report and track system defects where behavior do not meet expected result.

Manage defect fixes, documented test results, logged, tracked, re-test and closed defects.

QA Tester (Co-op) at SIGNIFI Solutions Inc., Mississauga Oct 2014 – Jan 2015

Creates and updates documentation regarding the applications under test.

Creation and execution of Test cases for the system testing, functional testing and end to end testing.

Tested DVD rental kiosks and supported team manager to do data analysis using Microsoft SQL Server 2008 express.

Tests the specific hardware to insure compatibility and integration with the software applications. This includes all hardware that is being used in the Signifi solutions, from the kiosks to the servers and robots and any other equipment used.

Reported issues which found in test in JIRA; tracked and verified issues and gave comments.

Sr. QA Analyst at AXIS Bank, India Mar 2010 – Apr 2012

Attended requirement review session to understand the project and requirements in detail.

Created Test Scenarios, Test Cases and mapped the Test Cases to the requirements using QC to ensure requirement coverage.

Executed Test Cases from QC Test Lab module to perform Smoke, GUI, Functional, Regression, Re-testing and End to End testing.

Performed Automation Testing for Regression using QTP.

Performed Database testing by extensively using SQL queries to verify the integrity of the database.

Provided accurate status reports, number of test case executed and other deliverables to Project Lead.

QA Analyst at Reliance Telecommunications, India Feb 2009 – Mar 2010

Participated in review of Business and Functional Requirements that served as the basis for Test Case Design and testing the Online Tracking System.

Participated in Weekly meetings and peer to peer review of Test Plan and Test Cases for the Online tracking System under test.

Created the Test Cases in Excel, imported and executed them in Quality Centre and verified output of testing process for the Online Tracking application.

Executed the Test Cases to perform Functional, System, Regression and Re-testing for the Online Tracking application.

Logged the defects and clearly communicated the defects to the developers and updated the comments in Quality Centre and took sign off from Project Lead.

EDUCATION & CERTIFICATIONS

Certified Six Sigma Yellow Belt

2018

Certificate in Microsoft Excel – Basic and advanced

2015

Certified Scrum Team Member

2014

Certified Scrum Foreign Trained Program

St. Gabriel Adult Learning Institute, Canada

2014

Certification in Software Testing, A-TECH Computers

2008

Bachelors in Mathematics and Economics

Panjab University, Chandigarh, India

2004-2007

REFERENCES

Available upon request

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