Microsoft Office Assistant

Regina D. Gardner

**** ***** ***** *********, ** 30253 513-***-**** ****.*********@*****.***

Objective

I recently relocated to Atlanta area and would like to secure a permanent position in education; and or with a government agency while pursuing a Juris Doctor and Master of law.

Education

Pursuing Bachelor of Business Administration Strayer University

Major: Business Administration

Minor: Human Resource Management

G.P.A.: 3.75

Educational goal is to obtain Masters in Legal Studies

CERTIFICATE /PARALEGAL/LEGAL ASSISTANT AMERICAN INSTITUTE FOR PARALEGAL STUDIES

Major: Paralegal Studies

Related coursework: Paralegal Studies

G.P.A.: 3.00

Skills & Abilities

MANAGEMENT

Handle truancy for grades Kg to 12th. I handle intervention prevention programs for truant students

Complete and file complaints in Juvenile court

Maintains student attendance records through a proprietary system.

Proficient in Microsoft Office, Power Point, Word, Excel

Schedule appointments and monthly/weekly meetings and maintain administration calendar

Acts as senior administrator on projects assigned to the administrative staff

Compile, organize and distribute various reports for board meetings, administrative meeting/board agendas, ensuring Head Administrators, Superintendents and board members received information in a timely manner

Advance in Windows 10, Microsoft Office, including excel, Access, Publisher, Power Point

Assisted Head Administrator/Superintendent in writing school and board policies

Assisted in responding in resolving parent issues and referring them to the appropriate administrator

COMMUNICATION

Key Relationships: Internal: School administration, faculty members - maintains open communication and work closely with administration and faculty in relation to truancy, attendance, and operation of the front-office reception area. Community relations coordinator for grades K-6th. School

External: School visitors, i.e., parents, school board members, consultants, etc., vendors, suppliers, and contractors.

Review expenses reports for travel expenses, field trips transportation and requested purchase orders for services provided by outside vendors

Answer phones, scheduled appointments and conference, and provides information regarding office district policies and school procedure.

LEADERSHIP

Run day-to-day operations in front office on elementary and middle school level of local charter school (2012-present)

Revenue Management Team Lead – Apria Healthcare (2008-2011)

Assistant Vice President of Branch Examinations – Citigroup Smith-Barney (2007-2008)

Internal Auditor Analyst - Shermeta & Adams P.C.(2003-2007)

SENIOR ADMINISTRATIVE ASSISTANT CINCINNATI COLLEGE PREP ACADEMY JULY 2012-MARCH 2018

Requires basic clerical skills and knowledge of office practices and procedures that involve the operation of standard office equipment such as personal computer, copier, fax, and associated equipment that can be learned on the job within several weeks. Monitor, and maintenance records of student’s attendance and report any truancy to school administration for grades Kg through 12th.

Handle and file complaints in Juvenile court for chronic and habitually truant student. Maintain files, complaints and records.

Coordinate front office activities, ensuring that visitors are greeted and received in a professional, courteous and respectful manner and routed to appropriate school staff; schedule appointments for school staff, as requested Maintain the visitor sign-in register and issue visitor identification badges in accordance with school policy. Maintain annual staff calendar of events and important dates.

Answer incoming telephone calls and inquiries, providing requested information or routing to appropriate staff members. Interact with vendors and suppliers, order supplies when needed.

REAUTHORIZATION SUSPENDED BILLING REP - TEAM LEAD APRIA HEALTHCARE

FEB 2008-DEC. 2011

Responsible for performing follow-up on outstanding medical justifications, obtain authorizations through various insurance companies,

Responsible for obtaining compliance forms signed by physicians. Familiar and working knowledge of billing requirements, including ICD 9 procedural and diagnostic coding. Requested CMNs, LMN; prescriptions and processed renewal authorizations through the use of revenue suspended billing reports.

Monitor and distribute the Expiring and Expired Authorization Report.

Assistant VP - Branch Examinations/Auditor Citigroup-Smith Barney Global Markets, Citigroup-Smith Barney Global Markets Aug 2007 - Sep 2008

Primary responsibilities were to perform monthly/annual examinations of financial investment branches throughout the United States to ensure that the branches are adhering to firm policies as well as regulatory policies as defined by the NYSE, SEC, FINRA, and the United States Treasury Departments rules and regulations.

Conducted annual audits of the Smith Barney Investment Branches to ensure full compliance. Reviewed financial records and data for firm branches for collecting accurate, complete and consistent data.

Identified operational risk.

Knowledge and understanding of the key risk indicators and the methodology of quantify key risk.

Processed documentation and recommend and implementation plan for compliance if needed.

Assisted the branches in establishing policies and guidelines to perform per Citigroup policies. Reported outstanding issues and escalated issues or concerns to management.

Complied reports of the completed audit review process by providing a gap analysis in a summary.

Internal Auditor/Shermeta, Adams & Von Allmen P.C./June 2003-February 2007

My primary duties were to track incoming collections data and performing full audit cycle including risk management.

Control management over operation’s effectiveness, financial reliability and compliance with all applicable directives and regulations

Determine internal audit scope and developing annual plans

Obtaining, analyzing and evaluation accounting documentation, reports, data, flowcharts.

Prepare and present report that reflect results and document process

Act as an objective source of independent advice to ensure validity, legality and goal achievement

Identify loopholes and recommend risk aversion measures cost savings

Maintain open communication with management

Document process and prepare audit findings memorandum

Engage to continuous knowledge developing regarding departmental policies and procedures rules, regulations, best practices tools and performance standard.

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