Engineer Management

Mozammel (Nawal) Alam

**** ******** ***** ~ Manassas, Virginia 20111

Cell: 703-***-**** ****.*****@*****.***

QUALIFICATIONS

Systems Planning & Management ~ Business Continuity ~ Executive Support

7+ years of IT experience specializing in systems architecture, network security and disaster recovery. Risk assessment, penetration testing and development/documentation of SOPs. Expertise in vendor selection and management.

Cisco VPN and Hardware HIPS and HIDS through Crowdstrike and Nessus

SolarWinds and Status Cake Full Disk Encryption and FTP configuration

Network Traffic Optimization Microsoft and Linux Servers

Strategic Planning Configuration Management and MDM deployment

PROFESSIONAL EXPERIENCE

M7 SERVICES (INTERSTATE HOTELS & RESORTS) ARLINGTON, VA 2014–Present

Systems Engineer (2017-Present)

RESPONSIBILITIES:

Provided centralized support and integration of risk management procedures across the organization. Perform quantitative and qualitative risk assessment to deliver mitigation analysis report to senior leadership.

Administer and provide support for LAMP stack, Icinga and Kibana.

Dictate policies to implement system hardening baseline across servers, workstations and peripherals.

Educate IT members, staff and management on appropriate mitigation strategies and approaches.

ACCOMPLISHMENTS:

Successfully consolidated and virtualized existing datacenter lessening vast footprint and achieved increased efficiency and scalability.

Managed BMC, Salesforce, Workday orchestrator supporting APIs and SSO.

Successfully deployed multifactor authentication and password vault.

Systems Administrator (2016-2017)

RESPONSIBILITIES:

Responsible in configuration management for system security software, hardware and firmware.

Developed and documented SOPs automating account provision. While working with current vendors on SLAs.

Performed recurring audits and independent scans on system security controls, network and applications.

ACCOMPLISHMENTS:

Configured Microsoft and Linux Baseline policies

Deployed and managed Airwatch MDM for BYOD. Deployed SCCM tool, Solarwinds across workstation and servers and Cloudberry for Backups.

Automated HQ for serverless printing increasing availability while reducing MDT and cost

Service Desk Lead (2015-2016)

Provided streamlined support to 30,000+ users; emphasis on training and guidance to the service delivery team

Services Delivery Analyst (2014-2015)

Primary contact for support of desktop applications, system configurations and image backup/restoration

JUST ENERGY L.P. TORONTO, ON 2011-2013

Desktop Support Technician

Provided Tier I and II local & remote support for 750+ users

PROFESSIONAL CERTIFICATIONS

CompTIA Security+

ITIL Foundation

Microsoft Windows Server 2012

GIAC Security Essentials Certification (GSEC)

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