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Customer Service Office

New York, New York, United States
April 29, 2018

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Stacey Heard Email:

**** ***** ****** ***. ** New York, NY 10128 212-***-****


A challenging position require managerial and organizational skills with a firm where advancement and compensation are based on personal performance.


Typing (50wpm), computer savvy, organizational skills and excellent communication skills. Knowledgeable of enchant technology, very trustworthy, self- motivated. Good at time management, pace oriented, 20 years customer service. Personify. Analytical.


College of New Rochelle 09/94- 5/96

Major: Liberal Arts


Ascu-Serve Process Service. 4/18- 4/18

Data Entry

Prepare documents from clients out of system for court and to be serve to customers homes. Go out in the field to pick up files from clients and bring them back to the base to be process. After files are prepare then take to the post office to be mail out. Other duties: weight packages to print postage from Pitney Bowes mailing machine.

Homemaker 8/17 – present

Care Taker

Care for my mother. Cook nutrient meals. Clean house and maintain household needs. Drive and take my mother to and from doctor’s appointments. Run errands to the store and post office. And care for her if unexpected needs.

GCA Transport 5/17- 8/17

Delivery Driver

Transport different cars, trucks to Avis and Budget around the Tri- State area. Write report ticket or scan vehicles of any damages and description of different cars.

FedEx Ground 11/16- 1/17

Packages Handle

General duties are sorting, lifting and moving packages from one location to another. Scan packages to loaded into the system. Sort packages from the moving belts to preload on or near the delivery trucks. And other assign duties.

Broad of Election, New York City 11/95- 11/16

Inspector / Poll Clerk

General responsible for the entire operations such as: opening and closing the polls, serving the voters, accuracy of the canvass, ensure the Affidavit Ballot Envelope are completed correctly and sign each one, set up and closing of Ballot Marking Device and Scanners. Completing of canvass and tally. Assist voters as needed on this equipment.

Amazon, New York City 03/16 – 07/16

Fulfillment Associate

General duties of picker/packers include cleaning and preparing containers, inspecting all shipping materials, counting inventory and placing it into boxes or shipping containers, and affixing appropriate labels. Some picker /packers also assist in loading trucks or other vehicles or filling out paperwork.

Instacart Shopper, New York City 10/14 -12/14

Independent Driver

Drive in and around New York City to different locations to pick up groceries and delivery them to the customers.

Read from the grocery list from my cell phone to make sure the customers have everything they order online.

Urban Express New York City 8/13- 12/13

Courier Driver

Deliverer packages in and around the Metropolitan area.

Delivery drivers transport goods from one place to another, handle large amounts of cargo and transport them long distances.

Aramark Inc. Flushing, New York 4/ 03-8/05

Supervisor/ Cashier

Setting goals for performance and deadlines in ways that comply with company’s plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and provided constructive feedback and coaching. Cashier duties: operated cash register, customer service. Provide customer order.

Temco Service, New York City 04/02- 9/02

Office Cleaner

Assigned to various companies to perform office cleaner duties.

Duties include: Polished office furniture, swept and vacuums floors, clean kitchen area and put dishes into dishwasher when needed.

Empty trash ban and change trash ban liner. And other assigned duties.

Winston Staffing Service Inc., New York City 03/00-6/01 Metro-North Office Assistant

Collected customers related information for periodic demographic and marketing surveys.

Provided customer service and information related to customer’s travel directions in and around Metro area in New York by MTA.

References upon request.

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