HOLLY ADDISON
Norfolk, VA **513
*********@*****.***
INSURANCE CLAIMS PROCESSOR/CODER – MEDICAL BILLING SPECIALTY
Dedicated insurance professional with more than 35 years of experience in medical coding and billing processes with many multi-specialty practices. Excel in coding, all payer types and negotiating payment solutions. Effectively manage multiple, high priority projects and take pride in providing exemplary customer service.
SKILLS
Office Management and Supervision
CPT/ICD9 Coding
Multi-Specialty Medical Billing
Medical Terminology Insurance Processing
Data Entry (12,000 Alpha 10,000 Numerical)
Accounts Receivable
Client/Patient Account Representation
EXPERIENCE
08/2016 to 01/2018 Virginia Department of Health 757-***-****
Fiscal Assistant
Posting of Insurance/Patient Payments
Working Unpaid Claims Report
Filing Electronic/Paper Claims
Verifying CPT/ICD10 codes on encounter forms
Writing appeals to insurance companies on denials
Answering phones assisting patients with billing questions
06/2016 to 08/2016 Caliper, Inc. 757-***-**** (Temporary Position)
Temporary Position Fiscal Assistant for Portsmouth Health Department
Posting of Insurance/Patient Payments
Working Unpaid Claims Report
Writing appeals to insurance companies on denials
Answering phones assisting patients with billing questions
01/2014 to 11/15 Emergency Medical Response 757-***-****
Billing Manager
Inputting charges into the computer system
Working Unpaid Claims Report
Writing appeals to insurance companies on denials
Supervising four employees
10/2013 to 10/2014 Escribe Solutions 757-***-**** (Temporary Position)
Independent Contractor-Medical Billing
Posting charges/payments
Filing Electronic/Paper claims
Writing appeals to insurance companies on denials
04/12 to 10/13 Eastern VA Medical School 757-***-****
Senior Patient Account Representative
Verifying CPT/ICD9 codes on encounter forms
Assisting patients/providers with billing questions
Working Unpaid Claims Report
01/10 to 08/10 US Census Bureau 800-***-**** (Temporary Position) Temporary Position Crew Leader, Office Supervisor for Recruiting, and Clerk
Training/Supervising 15 employees on Census counting
06/09 to 01/10 Abacus Staffing Agency 757-***-**** (Temporary Position)
Temporary Position Data Entry Clerk for the Portsmouth Health Department
Posting charges into computer system
03/09 to 05/09 US Census Bureau 800-***-**** (Temporary Position)
Crew Leader Assistant for Address Canvassing
Training/Supervising 15 employees on Census counting
01/08 to 11/08 Portsmouth Community Health Center 757-***-****
Medical Billing Clerk
Posting charges and payments
Assisting patients with billing questions
Working Unpaid Claims Report
01/05 to 12/05 Medical Practice Management 757-***-****
Originally hired for supervisor position then promoted within one month to Office Manager
Third Party Biller for Radiology and ER physicians
Supervising 7 employees
Electronic/Paper Claim submission
Posting of charges and payments
06/04 to 01/05 Tompkins Dermatology 757-***-****
Medical Billing Clerk
Checking in/out of patients; verifying insurance, collecting copays
Working Unpaid Claims Report
Posting of charges and payments
01/02 to 06/04 Norfolk Surgical Group 757-***-****
CPT and ICD9 Coder
Verifying of CPT/ICD9 codes on encounter forms
02/98 to 01/02 Pariser Dermatology Specialists 757-***-****
Billing Supervisor
Supervising 8 employees
Posting of charges and payments
08/95 to 01/98 Sports Medicine Orthopaedic Center 757-***-****
Medical Billing Clerk
Working Unpaid Claims Report
Writing appeals to insurance companies on denials
06/80 to 02/95 The Management Company (No longer in business)
Medical Billing Clerk for Multi- Specialty Medical Billing Practice consisting of radiology, emergency room physicians, internal medicine, and solo private practice physicians
Third Party Biller
Posting of payments and charges
Working Unpaid Claims Reports
Writing appeals to insurance companies on denials
EDUCATION
01/00 to 11/00 Inga Ellzey Dermatology Institute
Certified Dermatological Coder
06/95 to 08/95 Tidewater Community College
Windows, Word Perfect, Lotus
09/86 to 12/86 Tidewater Community College
International Classification of Diseases
09/79 to 06/80 Norfolk Technical Vocational Center
Medical Office Procedures
09/76 to 06/79 Booker T. Washington High School
Vocational Diploma
REFERENCES
SCOTT FOREHAND
VICE PRESIDENT AT ESCRIBE SOLUTIONS
4665 HAYGOOD ROAD SUITE 406
VIRGINIA BEACH, VA 23455
TOMECIA RIDDICK
FORMER MANAGER AT US CENSUS BUREAU
3902 BREEZEPORT WAY
SUFFOLK, VA 23435
DEIDRE SYKES
FORMER SUPERVISOR AT US CENSUS BUREAU
200 BEECHDALE ROAD
PORTSMOUTH, VA 23701
PEGGY HINKLE
FORMER CO-WORKER AT MULTIPLE EMPLOYERS
504 WITTINGTON DRIVE
CHESAPEAKE, VA 23322