Administrative Assistant Data Entry

ERIKA ANNIS

*** ***** ****** *******, ** ***** 401-***-**** *****.********@*****.***

EDUCATION

Associate of Business

Community College of Rhode Island

Expected Fall of 2018

SKILLS & ABILITIES

● Understanding of basic bookkeeping and accounts payable.

● Proven ability to calculate and manage accounting records.

● Proficient in Excel, Word, and Outlook

● High degree of accuracy and attention to detail. EXPERIENCE

Administrative Assistant

Answer and direct calls, assist accounts payable, and perform assigned tasks

2018 to Present

● Sort and match invoices. Scan & file.

● Assisted in month-end closing. Ensures payments are made.

● Light bookkeeping and data entry

Telemarketer

Influenced existing or potential customers to make a donation for veterans who have served for our country.

2013 to 2015

● Demonstrated strong interpersonal skills with a persuasive, positive, and confident approach.

● Raised awareness of charity and inspired new supporters to make a pledge and support cause.

● Recorded customer details including reaction during call Server/ Food Preparation

Ensured customers had an enjoyable experience by providing quality customer service.

Built long-lasting guest relations, answered questions, and resolved any customer complaints in an empathetic and positive attitude.

● Memorized menu to ensure a high-quality customer experience

● Performed kitchen prep duties with team members before rush hours and sanitized all workstations, utensils, and tables. Sales Associate

Demonstrated analytical skills to implement marketing strategies in order to increase productivity.

● Select products and accessories to be displayed. Check stock levels and reorder merchandise as necessary.

● Research emerging products and use information to update stores merchandise.

● Welcomed and assessed customers based on their needs to achieve satisfaction.

2011 to 2012

2009 to 2011

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