Software Support

J. Walker

**** ******** ***** ** 832-***-****

Friendswood, TX 77546 ***********@*****.***

Education

Present Pursuing Master’s Degree in Data Analytics, Western Governor’s University

June 2018 Bachelor of Science in Software Development, Western Governor’s University.

December 2014 Associates of Applied Science in Information Technology, San Jacinto College.

Awards/Skills/Certifications

Oracle Certified Associate, Java SE 8

CompTIA A+

CompTIA Network+

CompTIA Security+

CompTIA Project+

Experienced at document design, report writing, record keeping

Computer Skills

Java and SQL programming for desktop and Android; familiar with VisualBasic, HTML, CSS, JavaScript, C++; Technical Support; Troubleshooting; Software Installation

Professional Experience

November 2016 – Present Computer Technician, Clear Creek ISD, Friendswood, TX

●Provided hardware and software support for high school with over 2000 students and 300 teachers and staff

●Software, hardware, and printer installation across entire school district at multiple locations

●Computer and network installation

●Project planning and implementation

April 2012 – November 2016 Accounts Payable/Shipping/Support, LHR Technologies, Pasadena, TX

●Supervised shipping department

●Software, hardware, and printer installation

●Wrote instructional manuals

●Bookkeeping and accounting

●Phone support and troubleshooting

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