OBJECTIVE

Desiring an entry level software position to utilize my bachelor’s degree in engineering and professional experience that will lead to potential growth opportunities

EDUCATION

Bachelor of Science, Mechanical Engineering Completed May 2016

The University of Houston, Main Campus

Minor: Mathematics

SKILLS

Computer Software/ Applications: SQL Server Management Studio, SOAP UI, Microsoft Visio, Microsoft Visual Studios, Microsoft Office, MATLAB, Pro-E, AutoCAD

Language Proficiency: English (Oral & Written), Vietnamese (Oral)

WORK EXPERIENCE

Business Analyst March 2017 – Present

Hudson Valley Systems, New York Department of Education

●Conduct user acceptance testing and software tutorial with the NYC Dept. of Education, Human Resource employees

●Coordinate and presented project meetings with stakeholders, senior management, and other technical project managers

●Formulated software solutions for client’s business tasks and requirements

●Perform daily integrity data analysis for quality assurance with senior software developers

●Create conceptual design presentations and system requirement documents for software upgrades

●Troubleshoot software during development stage in cooperation with development team.

●Consult with clients in the management of the Transition Training Process

●Provide SQL database navigation training for new analysts

Assistant Manager June 2016 – March 2017

Emy’s Nails

●Open & Close Store Operations – Counting all opening and closing registers, entering all daily sales reports and goals

●Train & Coached – ensuring high performance and quality of work, including customer relations and point of sales

MAJOR ENGINEERING PROJECTS

Thermocuff August 2015 – May 2016

●Lead, designed, developed and built a recirculating convection based cryotherapy device that was programmed to shut down when the desired temperature was reached. Installed a ceramic device that utilizes the Peltier effect to create a heat flux between two different types of materials. The ceramic device was capable of producing high heat and low temperature simultaneously. Heat sinks were attached to the ceramic device to extract the low temperature and directed it to a specialized cuff to circulate around an inflamed human joint.

Team T.E.E.M May 2015 – December 2015

●Formulated Design concepts for a device that was able to transfer its rotational motion into a toggle switch that would create an alerting sound when force was applied to it. Prior to assembling the device, theoretical proof was presented to ensure that the device was able to perform the given task.

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