Manager Customer Service
Resume:
Kwinzela Crow
Dallas,Texas
●**************@*****.***
Skills
-Monitoring
-Time Management
-Operation and Control
-Personal Direct Care
-Management of Material Resources
-Judgement and Decision Making
-Management of Personnel Resources
-Management of Financial Resources
-Instructing/Training
Education
Certification, Medical Assisting, Remington College, Shreveport, Louisiana - 2010
Certificate, Personal care/Life Savers, Community Bridges, Ruston, Louisiana - 2017
Certification, Life saving/CPR/AED, Community Bridges Ruston, Louisiana- 2016
Work Experience:
Customer Service,Walgreens, Dallas, Texas
January 2018-May 2018
-Responsible for cleanliness of stockroom
-Stocked shelves
-Money handling
-Telxion usage
-Price changes
-Direct customer care
Resource Personnel Consultant, Stitch-Fix, Dallas,Texas August 2017-December2017
-Packing and shipping
-Meeting customers’ needs
-Time Management
-Meeting Daily Goals
-Quality Control
-Temporary Work Assignment
Assistant Home Manager, Community Bridges, Ruston, Louisiana
-Responsible for total care of 8 male, mentally and physically challenged clients in a group home setting
-Transported the consumers to all necessary outings
-Attended and scheduled doctor visits, and all outings
-Took care of their overall upkeeping
-Completed life skill training course.
-Responsible for being the overall eyes and ears for the clients during my work shift in decision making circumstances
-Patient advocate
Department Manager, Wal-Mart, Ruston,Louisiana
March 2012-May 2015
-Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
-Collaborate with workers and managers to solve work-related problems.
-Review work throughout the work process and at completion to ensure that it has been performed properly.
-Transmit and explain work orders to co-workers
-Check specifications of materials loaded or unloaded against information contained in work orders
-Data entry person for department
-Was the responsible problem solver for my department
-Supervised 3 different departments during my overall employment with the company
Professional References Upon Request
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