Mohamed Ahmed Mostafa Abd ElBasir
Suez, portwfiq-officer housing B6 F32
***********@*****.***
CAREER OBJECTIVE
Outgoing, motivated team player eager to contribute dynamic customer service, administrative, supervisory, team building, and organizational skills towards supporting the objectives of an organization that rewards reliability, dedication, and solid work ethics with opportunities for professional growth. PROFESSIONAL EXPERIENCE
Logistics admin 2008-2014
Coping B/L – invoice and delivering it to the drivers &the transportation agents.
Writing issue order.
Following the trucks and sending a report.
Organizing my office.
Logistics Supervisor, 2014-Present
United Sugar Company of Egypt (Savola Group).
In Customer Relationship Management: experienced in maintaining cordial relations with customers to sustain the profitability of the business. Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, Handling customer grievances and resolving issues. In Team Management: experienced in providing direction, motivation & training to the merchandising team, insuring optimum performance.
Make sure that all logistics activities / tasks and operations are running in safe way, good quality, on time and accurately during the shift as well as to assure and coaching My team observing that logistic dispatch plan is fully completed on time, support & facilitates My team to achieve the daily shipping rates for domestic & export channel and eliminate time or sugar losses.
Supervise logistic operations and coordinate with sales operation team to ensure that all planned customer orders have been loaded, dispatched as OTIF.
Interacts with Warehouse Supervisors, Dispatchers, weight bridge specialist, and Transportation agents Purpose of the function.
Analyzing and interpreting daily dispatch plan start to collect required fleet organize and put loading operation into effect.
Releasing on Oracle.
Check the daily dispatch plan coming through sales department and update it regularly.
Control & assure the truck flow sequence by printing the loading notes details report. And Coordinate with security department for entering the trucks. EDUCATION
Suez institute of computer, diploma (2007) - Bachelor degree in Faculty of Commerce (2018). Personal information
Birthday: 01-04-1986.
Marital Status: - Married.
Military Statue: - Exempted.
Professional skills
I have ability to communicate with most problem in work.
Self-motivate.
Digital communication skills.
Retail Business / Customer Service& Supply Chain Management / Trade Category & Customer Marketing.
Qualification description
5S- GMP- Safety Training.
Awards and membership
Employee of the year (2015).
Best regards...