Data Entry Technical Support
Resume:
Maurice Williams
Cordova, TN 38018
*****************@*****.***
901-***-**** (Mobile)
Objective
To obtain a position in the field of Mechanical Engineering/Drafting where my education, experience, and eagerness to learn will be a valued addition.
Education
Southwest Tennessee Community College Memphis, TN
Associate of Applied Science; Mechanical Engineering Technology May 2006
Received Manufacturing Fundamentals Technical Certificate
Dean’s List Scholar (Grade Point Average 3.4/4.0 Scale)
Courses Completed
Machines Technology; CAD Design 1 and 2; 3D Modeling 1 and 2; Technical Computer Applications; Engineering Materials; Statics and Dynamics; Fluid Systems; Air Conditioning; Strength of Materials; Machine Design; Electro-Mechanical Devices; Physics 1 and 2; Oral Communication; Algebra & Trig 1 and 2; and Calculus 1
Computer Skills
NX (Unigraphics), Auto CAD, Microsoft Visual Basic 6.0, Inventor 8, Microsoft Office, and Windows 8/7
Work Experience
National Guard Products, Inc. Memphis, TN
Technical Support/ Customer Service March 2008 to January 2018
Supply CAD drawings for parts and custom designs from clients based on details provided
Update company website with current CAD drawings and product images as needed
Approve details from extruders to have dies produced
Provide technical support to customers needing assistance with applications or product installation
Advise customers on products to use based on required smoke/fire ratings and building codes
Assist customers with order follow up and corrections
Provide customers with quotes and lead times on orders
Data entry
FedEx Express Hub Memphis, TN
Dangerous Goods Processor August 2007 to March 2008
Kept an accurate count of the Transportation Index (TI) of radioactive material, total amount of non-flammable liquids and solids, and total amount of dry ice loaded in a container
Ensured each package had proper labeling and shipping declarations for all hazardous materials
Maintained proper separation for incompatible materials as specified by regulations
Performed data entry
Checker / Sorter September 2006 to August 2007
Scanned and loaded packages based on city identification
Military Entrance Processing Station Memphis, TN
Test Administrator April 2000 to March 2004
Administered various tests for military entrance and advancement
Prepared and distributed tests and synopsis of results to authorized parties
Operations Specialist, Petty Officer First Class Multiple Ports
United States Navy
Various Functions August 1994 to March 2000
Watch Supervisor – Coordinated and managed personnel and different watch stations
Officer of the Deck – Maintained security of the Naval vessel by ensuring access to only authorized personnel
Training Petty Officer – Devised and maintained a yearly training schedule
Joint Operational Tactical System Operator – Operated a world wide network in which Naval Forces were able to pass information from one to another
Naval Tracking and Detection System Operator – Operated equipment on which communication, navigation and tracking were done
Link – 11 Operator – Operated a local network in which Naval Forces were able to pass information from one to another
Radio Telephone Communications – Established and maintained voice communications with other Naval Forces and land based commands
References: Available upon request
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