jayashri tiwatane
**************@*****.***
PROFILE SUMMARY
* ***** ** ********** ** telecom BSS testing. Expertise in Billing, hands-on experience of Amdocs Billing, Siebel CRM, HP Quality Center, Rational Clear quest and SingleView Billing. Excellent domain knowledge of telecom billing system. Responsible for Functional, integration, E2E and UAT testing. Responsible for analyzing test requirements, test planning, test execution, defect management and reporting.
Having excellent analytical problem solving and interpersonal skills. I am a quick learner and a consistent team player with excellent verbal and written communication skills.
TECHNICAL PROFICIENCY
Amdocs Billing
Customer Management, Usage Rating, Billing, Invoicing, Payments, Collections and Dunning.
Siebel CRM
Order Management
SingleView Billing
Customer Management, Usage Rating, Billing, Invoicing.
Defect Life Cycle Management
Rational Clear quest
Test Management
HP QC 10.0
ACHIEVEMENTS
Received “Champion at work” award for positive attitude, excellent and dedicated contribution towards billing testing in Magyar telekom.
Conducted trainings to different project teams in Wipro Pune and Wipro Bangalore to build competency on all the modules of Amdocs Billing.
Received cash reward for consistent performance in the project.
WORK EXPERIENCE SUMMARY
Company Name
Designation
Period
Wipro Technologies
Test Lead
29 March 2010 –Jan 2016
Reliance Telecommunications
Test Engineer
17 Sept 2007 – 17 March 2010
WORK EXPERIENCE
Company Name
Wipro Technologies
Designation
Test Lead
Duration
March 2010 – Jan 2016
Project Name
Magyar Telekom
Nov 2010 – Jan 2016
Client
Magyar Telekom
Work Location
Pune, Maharashtra
Role
Test Lead
Description
Magyar Telekom is Billing-CRM transformational project for a leading telecommunications service provider in Hungary. A number of legacy applications are involved in the program making it a complex one. The project involves transforming many of these legacy applications into 3 major components i.e. Siebel NGCRM, Amdocs Billing and Amdocs EPC. Magyar Telecom Supports Fixed Voice, Fixed Data, Internet and Mobile Services across Enterprise, Small Medium Business (SMB),and Residential Markets.
Team Size
15
Responsibilities
Managing a Team of testers and acting as an interface between the offshore and the client teams and Onsite team during the various stages of a testing.
Analyze test requirements, product specifications and test tools.
Directly involved in and managing requirement understanding, requirement capture in RTM(requirement traceability Matrix), test scenario creation from requirements and detailed test script creation from test scenarios.
Directly involved in and managing test execution, defect identification, test data preparation and Environment management. Extensively testing various functionalities of Amdocs Billing - Customer Management, order management, Usage Rating, Billing, Invoicing, Payments, Collections and Dunning.
Directly involved in and managing new defect identification, logging, coordination, deployment and retesting to closure. Prepare defect summary report and rejection analysis report.
Assign the Work to the Team members & get the status of the each test case from the resources & participate in the Daily/Weekly status call with Onsite team and Client.
Determine the complexity/Estimate and assignment of the work to the capable resource.
Provide technical guidance to the team and solves test bed issues and technical issues.
Provide training to the Team to increase the knowledge of Amdocs billing and overall BSS architecture.
Identify reusable TCs; Highlight individual project risks to lead/PM
Provide end to end support for applications.
On time deliveries - WSRs, analysis reports, updating the status in tools, updating of accurate efforts in timesheet.
Achieve TC execution productivity expected by the program.
Worked as Onsite coordinator during E2E and UAT phases of the project.
Motivate the team to participate in Knowledge Sharing Session and Took active part in team events & increased the team spirit.
To mentor the new team members joining the project to help them in understanding the project procedure
Project Name
Unitech Testing
April 2010 – Oct 2010
Client
Unitech
Work Location
Gurgaon, Delhi
Role
Sr. Test Engineer
Description
Unitech Wireless is an upcoming telecom service provider in India. In collaboration with Norway based company Telenor, Unitech is implementing a country wide rollout of the OSS/BSS application.
Team Size
20
Responsibilities
Analyze test requirements, product specifications and test tools.
Design and Develop Test Plan and test cases to validate the system functionality with respect to Business requirements.
Provided training to the team to increase the knowledge of telecom Billing system.
Providing daily status of test case designing task to leads.
Company Name
Reliance Communications
Designation
Test Engineer
Duration
Sept 2007 – March 2010
Project Name
FCW and Slab Based Discounting
Oct 2009 – March 2010
Client
Reliance Communications
Work Location
Mumbai, Maharashtra
Role
Test Engineer
Description
This project handles two major functionalities as: I. Discounting to the customer based on respective voice call usage type against respective rate plan of the customer. Different Free Call Worth types are: a. LOCAL ON NET Free Units b. LOCAL OFF NET Free Units c. NLD ON NET Free Units d. NLD OFF NET Free Units e. ILD Free Units
II. Slab based discounting on Usage charge based on Rate Plan of the customer.
Team Size
5
Responsibilities
Functional testing of Customer and service creation, Service and account level discounting, calculation of charges fired to the customer based on Rate plans, tax calculation, payments and adjustments information, due dates, Calculation of One time and Monthly charges.
Functional testing of Volume, time and location based rating
Functional testing of invoice generation process, Invoice formats, Bill cycle’s allocation and bill generation process.
Identified the Test requirements based on business requirements of the application.
Design and Develop Test cases to verify the system functionality with respect to requirements
Execute the test cases and record the defects in defect Tracking System
Performing Functional, Integration, Regression Testing & System Testing of the application.
Participated in weekend review meetings with team members, Delivery Team and developers.
Project Name
Broad Net Flexi Plan
May 2009 - Sept 2009
Client
Reliance Communications
Work Location
Mumbai, Maharashtra
Role
Test Engineer
Description
This project includes the plan which offers the user flexibility to choose from various plans (time based, volume based,night unlimited & flat fee) online at the BroadNet portal.
Team Size
4
Responsibilities
Functional testing of Customer and service creation, Service and account level discounting, calculation of charges fired to the customer based on Rate plans, tax calculation, payments and adjustments information, due dates, Calculation of One time and Monthly charges.
Functional testing of Volume, time and location based rating
Functional testing of invoice generation process, Invoice formats, Bill cycle’s allocation and bill generation process.
Identified the Test requirements based on business requirements of the application.
Design and Develop Test cases to verify the system functionality with respect to requirements
Execute the test cases and record the defects in defect Tracking System
Performing Functional, Integration, Regression Testing & System Testing of the application.
Participated in weekend review meetings with team members, Delivery Team and developers.
Project Name
DTH Direct to Home Billing
May 2008 - April 2009
Client
Reliance Communications
Work Location
Mumbai, Maharashtra
Role
Test Engineer
Description
DTH stands for Direct-To-Home television. DTH is defined as the reception of satellite programs with a personal dish in an individual home. DTH is an encrypted transmission that travels to the consumer directly through a satellite. DTH transmission is received directly by the consumer at his end through the small dish antenna. A set-top box, unlike the regular cable connection, decodes the encrypted transmission.
Team size
4
Responsibilities
Functional testing of Customer and service creation, Service and account level discounting, calculation of charges fired to the customer based on Rate plans, tax calculation, payments and adjustments information, due dates, Calculation of One time and Monthly charges.
Functional testing of Volume, time and location based rating
Functional testing of invoice generation process, Invoice formats, Bill cycle’s allocation and bill generation process.
Identified the Test requirements based on business requirements of the application.
Design and Develop Test cases to verify the system functionality with respect to requirements
Execute the test cases and record the defects in defect Tracking System
Performing Functional, Integration, Regression Testing & System Testing of the application.
Participated in weekend review meetings with team members, Delivery Team and developers.
Project Name
DTH E- Recharge
Oct 2007 - April 2008
Client
Reliance Communications
Work Location
Mumbai, Maharashtra
Role
Test Engineer
Description
DTH stands for Direct-To-Home television. DTH is defined as the reception of satellite programs with a personal dish in an individual home. DTH is an encrypted transmission that travels to the consumer directly through a satellite. DTH transmission is received directly by the consumer at his end through the small dish antenna. A set-top box, unlike the regular cable connection, decodes the encrypted transmission.
Team size
4
Responsibilities
Identified the Test requirements based on business requirements of the application.
Design and Develop Test cases to verify the system functionality with respect to requirements
Execute the test cases and record the defects in defect Tracking System
Performing Functional, Integration, Regression Testing & System Testing of the application.
Participated in weekend review meetings with team members, Delivery Team and developers.
EDUCATIONAL QUALIFICATION
Bachelor of Technology(Information Technology)
Dr. Babasaheb Ambedkar Technological University, Lonere with 68.2%.
Higher Secondary Education
Janata Junior College, Khopoli, Dist-Raigad with 68.13% .
Secondary School Certificate
Janata Vidyalaya, Khopoli, Dist-Raigad with 80.40% .
PERSONAL DETAILS
Date of Birth: 18th MAY 1985.
Marital Status: Married
Languages known: English, Marathi and Hindi
Hobbies: Music, cooking and dancing.