CATHERINE DANIELS

*** ******

West Memphis, AR

901-***-****

ac58bf@r.postjobfree.com

I have strong data entry skills, alpha and numeric and excellent customer service. I’ve worked as a Data Entry Operator for some years in several of banks, Financial Accounting Assistant at Firstar Bank, and the Electric Company, Gas Company. I can work well independently or with a team also highly trainable. I’m confident with Microsoft Word, Excel, Outlook, PowerPoint, pay attention to detail and solve problem in a timely manner and multi-tasking. I have the ability to organize and prioritize my work. I will maintain a good attendance and report to work on time and always be professional by attitude and appearance.

QUALIFICATIONS

•Data Entry 8,000-10,000 key stroke per hour with less than 5 errors

•Paid Vendors by invoices ensured proper coding of cost center, paid employee by expense report and coded general ledgers

•Microsoft Word, Excel, Power Point

•Exceptional Customer Service

•Handled a high volume of incoming calls, problem solving in a timely manner

•Honor in typing 45 wpm, certificate in Receptionist and Clerk Typist

•CPR

•Certified Nursing Assistant

•HIPAA (certified)

CNA/Supervisor @ Premier Choice Home Care August 2014-Present

Recruit new clients, creating charts and arranging according to AR State Law

Follow up on Doctor orders and order medical equipment’s requested and follow up

Visit with clients to check up on the performing of the aides/resolve issues that arrives

Enter data into spread sheets, and answer calls from clients and aides and resolve issues in a timely manner

Implementing new ideas

Schedule fill ins

County Coordinator @ Crittenden Adult Care Services December-2013 August 2014

Recruit new clients, creating new charts and follow up on Doctor orders and Medical equipment requested

Billing, which I check timesheets for accuracy and submit to third party payee

Enter data into Spread sheets and answer calls from clients and nurse aides and resolve issues in a timely manner

Implementing new ideas

Schedule fill ins

Professional Learning Experience @ Crittenden Adult Services April-2013 June 2013

Administrative Assistant

Answer phone, input data into Database and filed form into Medical Records

Copied forms

Prepared packages, assist with house visit and enroll new clients

Professional Learning Experience @Hospice Advantage Feb-2013 March-2013 Administrative Assistant

Answer phone, input data into the Medical Records and filed Medical Records

Copied forms, prepared packages

Certified Nursing Assistant

Feb-2011 Dec 2013

Crittenden Adult Care Services, West Memphis, AR

•Assisting clients in their homes with Activity of Daily Living

•Charting

•Blood Pressure, Temperature, Pulse, and Respiratory

Certified Nursing Assistant

Oct-2003 Feb-2011

Emeritus at Vickery Tower, Mt Carmel, Lakewood Health and Rehab, Snelling Medical, Laabs Home Health

Three Nursing Home, Quality Care, Overton Park Health Care

•Assist residents, clients, patients with Activity of Daily Living

•Charting

•Blood Pressure, Temperature, Pulse and Respiratory

ADDITIONAL EXPERIENCE

Customer Care Associate

Jan-2001 Feb-2003

T-Mobile Call Center, Alliance Data Systems Call Center, Dallas TX

•Handled a high volume of incoming calls

•Accept checks by phone payment and also accept credit and debit card payment

•resolve problems in a timely manner

•trouble shoot

•Data Entry

Data Entry Operator July-2000 Dec-2000

First Tennessee Bank

Keyed data from imaging of checks and invoice

balancing

Financial Accountant Assistant July-1999 July 2000

Firstar Bank, Milwaukee WI

Reimburse employees and vendors by expense reports and invoices

Coded general ledger and Cost Center

Outgoing calls to the Cost Center

Incoming calls from employees and vendors

Data Entry

Imaging Processor June 1997 July 1998

North Dallas Bank, Dallas TX

Data Entry

Key data from imaging, ran Sorter

Bundled checks, prepared Checks for pickup

Ran the Daily Report

Data Entry Operator

Staffing Services July 1995 June 1997

Well Fargo, Nation Bank, 1st Interstate Bank, Mellon Financial

Data Entry

Key data from imaging of checks and invoices

Balance teller transactions of the day

Ran NCR machines

EDUCATION

Colorado Technical University Colorado Springs, CO

Associate of Science in Health Administration Service

Milwaukee Business Training Institute Milwaukee, WI

Graduated: August 14, 2013

Business Office Assistant Jan-1987 July-1987

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