CATHERINE DANIELS
West Memphis, AR
************@*****.***
I have strong data entry skills, alpha and numeric and excellent customer service. I’ve worked as a Data Entry Operator for some years in several of banks, Financial Accounting Assistant at Firstar Bank, and the Electric Company, Gas Company. I can work well independently or with a team also highly trainable. I’m confident with Microsoft Word, Excel, Outlook, PowerPoint, pay attention to detail and solve problem in a timely manner and multi-tasking. I have the ability to organize and prioritize my work. I will maintain a good attendance and report to work on time and always be professional by attitude and appearance.
QUALIFICATIONS
•Data Entry 8,000-10,000 key stroke per hour with less than 5 errors
•Paid Vendors by invoices ensured proper coding of cost center, paid employee by expense report and coded general ledgers
•Microsoft Word, Excel, Power Point
•Exceptional Customer Service
•Handled a high volume of incoming calls, problem solving in a timely manner
•Honor in typing 45 wpm, certificate in Receptionist and Clerk Typist
•CPR
•Certified Nursing Assistant
•HIPAA (certified)
CNA/Supervisor @ Premier Choice Home Care August 2014-Present
Recruit new clients, creating charts and arranging according to AR State Law
Follow up on Doctor orders and order medical equipment’s requested and follow up
Visit with clients to check up on the performing of the aides/resolve issues that arrives
Enter data into spread sheets, and answer calls from clients and aides and resolve issues in a timely manner
Implementing new ideas
Schedule fill ins
County Coordinator @ Crittenden Adult Care Services December-2013 August 2014
Recruit new clients, creating new charts and follow up on Doctor orders and Medical equipment requested
Billing, which I check timesheets for accuracy and submit to third party payee
Enter data into Spread sheets and answer calls from clients and nurse aides and resolve issues in a timely manner
Implementing new ideas
Schedule fill ins
Professional Learning Experience @ Crittenden Adult Services April-2013 June 2013
Administrative Assistant
Answer phone, input data into Database and filed form into Medical Records
Copied forms
Prepared packages, assist with house visit and enroll new clients
Professional Learning Experience @Hospice Advantage Feb-2013 March-2013 Administrative Assistant
Answer phone, input data into the Medical Records and filed Medical Records
Copied forms, prepared packages
Certified Nursing Assistant
Feb-2011 Dec 2013
Crittenden Adult Care Services, West Memphis, AR
•Assisting clients in their homes with Activity of Daily Living
•Charting
•Blood Pressure, Temperature, Pulse, and Respiratory
Certified Nursing Assistant
Oct-2003 Feb-2011
Emeritus at Vickery Tower, Mt Carmel, Lakewood Health and Rehab, Snelling Medical, Laabs Home Health
Three Nursing Home, Quality Care, Overton Park Health Care
•Assist residents, clients, patients with Activity of Daily Living
•Charting
•Blood Pressure, Temperature, Pulse and Respiratory
ADDITIONAL EXPERIENCE
Customer Care Associate
Jan-2001 Feb-2003
T-Mobile Call Center, Alliance Data Systems Call Center, Dallas TX
•Handled a high volume of incoming calls
•Accept checks by phone payment and also accept credit and debit card payment
•resolve problems in a timely manner
•trouble shoot
•Data Entry
Data Entry Operator July-2000 Dec-2000
First Tennessee Bank
Keyed data from imaging of checks and invoice
balancing
Financial Accountant Assistant July-1999 July 2000
Firstar Bank, Milwaukee WI
Reimburse employees and vendors by expense reports and invoices
Coded general ledger and Cost Center
Outgoing calls to the Cost Center
Incoming calls from employees and vendors
Data Entry
Imaging Processor June 1997 July 1998
North Dallas Bank, Dallas TX
Data Entry
Key data from imaging, ran Sorter
Bundled checks, prepared Checks for pickup
Ran the Daily Report
Data Entry Operator
Staffing Services July 1995 June 1997
Well Fargo, Nation Bank, 1st Interstate Bank, Mellon Financial
Data Entry
Key data from imaging of checks and invoices
Balance teller transactions of the day
Ran NCR machines
EDUCATION
Colorado Technical University Colorado Springs, CO
Associate of Science in Health Administration Service
Milwaukee Business Training Institute Milwaukee, WI
Graduated: August 14, 2013
Business Office Assistant Jan-1987 July-1987