SEMHAL SELAMAWI
443-***-**** **********@*****.***
** ******* **** ** ***********, MD 21228
EDUCATION
TOWSON UNIVERSITY Towson, Maryland Graduated May 2018 Bachelor of Science, Health Care Management
• Minor: Business Administration
WORK EXPERIENCE
NATIONAL ALLIANCE ON MENTAL ILLNESS Columbia, Maryland Feb. 2018 – May 2018 Intern
• Advocated for mental illness services and suggested possible healthcare policy improvements.
• Led and hosted outreach events that aim to raise awareness of mental health services across the state.
• Assisted on the design and implementation of a quality improvement project within the organization.
• Trained new interns/volunteers and assigned tasks to other interns.
• Entered and organized data.
STARBUCKS Coffee Co Towson, Maryland Jan. 2015 – Present Team Member
• Industrious and efficient team player characterized by positivity and professionalism.
• Increased per-check sales by speaking intelligently and passionately of menu additions and special items conceived of by the head manager.
• Led and trained new hired and existing staff to manage orders and meet hourly sale goal.
• Increase personal knowledge of coffee and industry rules and regulations.
• Accurately produced quality food and beverage products while balancing customer interaction and facility management.
LEM KEFFA Addis Ababa, Ethiopia Jun. 2014 – Present Consultant
• Every quarter assisted a senior consultant to gather data of past and future trends in coffee prices and consumption to determine factors that affect supply and demand and the price of coffee in the market place. The data was used to adjust the price of coffee on a quarterly basis to reflect market conditions.
• Assisted in the formulation of the company’s initial business plan. VOLUNTEER WORK
ETHIOPIAN – ERITREAN STUDENT ASSOCIATION
Founder & Vice President 2015-2017
● A campus-affiliated organization that focused on bringing awareness of the two countries to our campus and giving back to local communities, Ethiopia, and Eritrea. MEMBERSHIPS
• Young Ethiopian Professionals (YEP) Active Member
• Healthcare Financial Management Association (HFMA) Active Member CERTIFICATIONS
Institute for Healthcare Improvement
• Patient Safety
• Quality Improvement
SKILLS
Language: Fluent in Amharic and English; Attained basic level in Spanish Methodological/Computer Skills: Microsoft Office