Microsoft Office Customer Service

Zachary T. Carter

*******@******.*** Permanent Address:

401-***-**** 156 Forsythe Circle

Seekonk, MA 02771

EDUCATION

UNIVERSITY OF MASSACHUSETTS DARTMOUTH North Dartmouth, MA Bachelor of Science in Biomedical Engineering Graduated May 2018 GPA: 3.0

Relevant Course Work: Biomechanics with Lab, Biomaterials, Biology for engineers with Lab, Bioengineering Capstone Senior Design Project Heart Simulation Device EXPERIENCE

FRONT OF HOUSE MANAGER

OUTBACK STEAKHOUSE

• Managing large teams of staff from different disciplines Seekonk, MA

• Taking full responsibility for the day to day running of the restaurant Sep. 2016- present

• Promoting a positive attitude and work environment

• Make appropriate cuts of staff according to the volume of business

• Oversea employee work in front and back of house to ensure company policies and regulations

• Complete open and closing duties and mange cash deposits SALES ASSOCIATE

BESTBUY – COMPUTERS AND IMAGING DEPARTMENT North Dartmouth, MA

• Proactively sought out customers to assist across sales floor Dec. 2014 – Jan. 2017

• Enthusiastically conversed with customers about purchases needs and available products

• Escorted customers to products, answered questions about uses, and made sure all questions were answered and no additional help was needed

• Prepared for promotions by rearranging stock, adding signage, and retagging merchandise

• Processed customer payments by cash, check, and credit card

• Awarded Apple Professional certificate

SKILLS

• Laboratory Skills: Gel Electrophoresis, Spectrophotometer, PCR, Experimental Record Keeping, Tensile Testing

• Computer Skills: Microsoft Office Programs (Word, Excel, Access, and PowerPoint), MultiSim, MatLab, Quickfield, LabView, SolidWorks

•Communication Skills: Strong interpersonal skills, Team player and leader, Customer service ACTIVITIES/CLUBS

• Biomedical Engineering Society Member (BMES) Fall 2017- Spring 2018

• International Society of Pharmaceutical Engineers. Fall 2017- Spring 2018

• Heart Simulation Device Fall 2017- Spring 2018

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