Insurance Customer Service
Resume:
Misty Swindle
*** ** *** *************, ** *****
662-***-**** **********@*****.***
Professional Experience
Customer Service
Premier Health Group (PAMGT-closed the billing due to downsizing) Oct.1, 2013-present
Oversee Advocate Billing company
a)Any issues patient have with Advocate
b)Make sure doctors are credentialed
c)Make sure money is coming in
d)Make sure follow up is being done
Software
a)Centricity
b)HMS
c)HMR
d)Imagine
e)Pacs
Group bills
Payroll
Helps with Premier’s other clinics
Billing Clerk Oct. 2011-Sept.30,2013
PAMGMT Tupelo, MS
Post payments
Part time in the follow up department
Software-HMS
Office Manager Aug. 2006- Oct. 2011
Amory Pediatric Clinic
Budget for the clinic
Coding and Billing for Pediatrics and NICU
Call schedules
Patient Complaints
Scheduling patients
Ordering
Software-Nexgen and PIMS
Billing and Insurance Clerk Dec. 2003- Aug.2006
The Children’s Clinic of Tupelo
Post payments
Filing insurance claims
Statements
Float as receptionist
Worked insurance denials
No computer system all done by hand
Receptionist June 2001- April 2006
Dr. Jan Goff
Schedule
Filing insurance Claims
Answering phones
Collections
Worked insurance denials
Computer software-Mckesson
Insurance Jan. 2003-April 2006
Dr. Ken Lippincott
Post payments
Insurance denials
Filing Claims
Collections
Pharmacy Tech June 1999-May 2001
T & S Pharmacy
Filled prescription
Worked statements
Insurance claims
Education
Graduated Shannon High School in 1996
Reference:
Dr. Mary Ann King
Preferred Pediatrics
Marla Chism
Physicians and Surgeons- Pediatrics
Kathy Lindley
Physicians and Surgeons
Dr. Zhear Al-Godi
Amory Pediatric Clinic
Lisa Rutherford
RN 662-***-****
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