Ian Baumel

** **** ******* **** ***** Morristown, NJ 07960 201-***-**** ac57me@r.postjobfree.com

Education

University of Maryland

Degree: Bachelor of Arts, English

Minors: Psychology, Communication, Journalism,

Relative Experience

Sales Engineer / Solution Consultant - Account Support / Solution Design to generate sales

oClients include: Wall Street Systems, Innovest Systems, Credit Suisse, Deloitte, PWC, EMC, VMware, AutoZone, American Institute of Physics, Samsung Mobile USA, Juniper, Entrust Capital, Premium Point Investments (Enterprise, Financial, SMB)

oEvaluate client environments with goal of improvement through increased solution sales

oSupport sales teams by leading technical presentations and acting as technical advisor

oActively improved relations with "at-risk" accounts on Service Improvement Plans (SIP)

oCoordinate internal teams for project design or RFP responses

oArchitect/Design IT solutions for Cloud environments and related Managed Services

oMaintain and nurture account relationships

Project Administrator – Internally coordinate IT projects from design to completion

oDefine project goals, milestones, and resources

oImplement project plans for IT service deployments (builds, migrations, rollouts)

oCoordinate between project stakeholders and technical teams

Operations Manager – Manage customer servicing technical operations for mid-size VAR

oManage NOC (Network Operations Center) / Helpdesk and Support teams

oHead Customer Service department, improving account satisfaction and reducing churn

oExecute all procurement, successfully maintaining budget and delivery milestones

oCoordinate vendors to generate leads, align channel goals and partnership qualifications

Technology Experience – Data Center / Cloud, Server architect, Managed Services (MSP), Virtualization,

Data Back-up, Disaster Recovery (DR), networking, security, storage

Vendor Experience – Microsoft, Dell/EMC, HP, Cisco, SonicWALL, Fortinet, NetAPP, Palo Alto, Nimble, etc…

Certifications

VTSP, VMware Technical Sales Professional

EMC Proven Professional - Sales Engineer

VSP, VMware Sales Professional

CSSA, Certified SonicWALL Security Administrator

Nimble Storage, Certified Sales Engineer

CISSP – work in progress

Business Experience

CenturyLink (New York, NY)

Sr. Sales Engineer - IT/Cloud Strategy – Financial Services

03/2016 - 06/2018

Sales Engineer for Global team, responsible for designing cloud environments for the financial vertical

Accounts included: Wall Street Systems, Innovest Systems, Credit Suisse, Deloitte, PWC

Actively improved relations with “at-risk” accounts on Service Improvement Plans (SIP)

Led cloud engagement (design, sale, and project administration) resulting in 175% increase in client MRR

Consulted with clients as an advisor for holistic approach to IT, with eye on increasing sales

Provided effective roadmaps to clients for the improvement of their IT environment

Addressed RFP requests to provide clear, concise and effective proposals to promote sales

Lead team in designing and implementing a new pre-sales project review cycle to ensure accuracy in delivery

Successfully executed typical Sales Engineer / Solution Consultant roles:

oMeet with clients and prospects to qualify and perform needs assessments

oAlign client goals with industry best practices, available services, and budgetary concerns

oDefine project: goals, scope, timeline, procurement, LOE, scheduling, testing and sign-off

oArchitect/Design project solutions and created custom solution proposals

oMaintained ongoing communications to foster account relationship

RFA – Richard Fleischman and Associates (New York, NY)

Design Engineer

07/2014 - 11/2015

Sales Engineer for US sales teams, responsible for designing IT environments for the financial vertical

Generated sales from: Entrust Capital, Premium Point Investments, Aflac, EMM Group, Altum Capital Management, various affiliates of Blackstone Private Equity, etc…

Addressed RFP requests to provide clear, concise and effective proposals to promote sales

Provided effective roadmaps to clients for the improvement of their IT environment

Generated increased organic sales by identifying opportunities for:

oService Contracts on Managed Services

oHardware upgrades or replacements (infrastructure turnover)

oSoftware / support / licensing renewals and upgrades

Successfully executed typical Sales Engineer / Solution Consultant roles:

oMeet with clients and prospects to qualify and perform needs assessments

oAlign client goals with industry best practices, available services, and budgetary concerns

oDefine project: goals, scope, timeline, procurement, LOE, scheduling, testing and sign-off

oArchitect/Design project solutions and created custom solution proposals

oMaintained ongoing communications to foster account relationship

Continued on next page.

StratoGen, Inc. (New York, NY)

Lead Sales Engineer - US

07/2012 - 01/2014

Generated sales from: EMC, VMware, AutoZone, American Institute of Physics, Samsung Mobile USA, Juniper, Buzzient Technology, MZI Global, etc…

Performed role of Acting Manager (no title) for US customer service, successfully increasing client satisfaction and providing rapid results to client inquiries or service issues

Administered Cloud Infrastructure projects:

oAssessed key IT business requirements and mapped to appropriate cloud strategies

oOutlined cloud integration plans including:

Project scope, timeline, procurement, scheduling, testing

oArchitected / Designed custom “private” cloud infrastructure solutions

Successfully executed typical Sales Engineer / Solution Consultant roles:

oMeet with clients and prospects to qualify and perform needs assessments

oAlign client goals with industry best practices, available services, and budgetary concerns

oDefine project: goals, scope, timeline, procurement, LOE, scheduling, testing and sign-off

oArchitect/Design project solutions and created custom solution proposals

oMaintained ongoing communications to foster account relationship

Panurgy, NY Metro (Cedar Knolls, NJ)

(Multiple Roles)

01/2000 - 04/2012

Sr. Sales Engineer / Project Coordinator: (2007 – 2012)

Successfully executed typical Sales Engineer / Solution Consultant roles:

oMeet with clients and prospects to qualify and perform needs assessments

oAlign client goals with industry best practices, available services, and budgetary concerns

oDefine project: goals, scope, timeline, procurement, LOE, scheduling, testing and sign-off

oArchitect/Design project solutions and created custom solution proposals

oMaintained ongoing communications to foster account relationship

NOC (Network Operations Center) Analyst and Manager: (2000 – 2006)

Provided proactive remote monitoring and administration of clients’ IT infrastructures

Managed daily scheduling of engineering consultant resources and project timelines

Provided level 2 and 3 network support and remote network administration

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