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Customer Service Sales, Sales, Marketing, Merchandise

Location:
Downey, CA
Salary:
50,000-60,000
Posted:
July 10, 2018

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Resume:

Traneka Harris

***** *** ***** ****** ****

Downey, California 90242

ac57lp@r.postjobfree.com

562-***-****

Education

The Art Institute of Hollywood North Hollywood, CA Bachelor of Science

Major: Fashion Marketing/ Merchandising

2015-Present

Experience

Macy's, Levi Strauss & Co. Vendor Paid Merchandise Handler Downtown Los Angeles, CA

March 2018 - Present

Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets

Assist in replenishment of stock onto the sales floor Assist in inventory process

Assist in markdown process

Responsible for customer carryout and special deliveries Participate in stockroom maintenance, organization, and housekeeping Process damages, transfers, and return to vendor merchandise Attend to customer service needs in a friendly and helpful manner when approached Maintain communication with vendors, MTMs, and regional and district offices for support on driving sales, promos, and product knowledge

Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy’s tablet app

Assist customers in all aspects of service fulfillment (i.e. BOPs), and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, MBA, or Personal Shopper.

Follows shortage programs and procedures

McgConnect, Levi Strauss & Co. Merchandiser

Downey, CA

January 2018 - Present

Merchandise and Replenish products from back-stock rooms Seasonal Support

Set products to planogram

New Fixture set up and placement

New product rollouts

Placement of graphics and promotional signage

Product inventory

Correct out-of-stocks

Product repackaging & returns

Dick’s Sporting Goods, Operations Associate Cerritos, CA November 2017 - January 2018

Create a world-class customer experience through front-end customer engagement and point-of-sale interaction. Cash register ringing & general cash handling Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods

Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions

As business needs arise, other tasks may become necessary Advantis Global - Levis Strauss Co., Recovery Specialist Downey, CA

August 2017 - January 2018

Weekly stock replenishment on-floor of all LS&CO products including organizing products by style, color, and size.Assist customers with LS&CO product while working on the sales floor. Support the organization and maintenance of all LS&CO products in the stockroom. Observe and communicate business opportunities to partners on a consistent basis re: Size outs, low stock levels, product quality issues, and fixture issues (damaged/broken parts, missing parts). Support maintenance of on-floor branding elements and signage on-floor. Partner with store partners and/or LS&CO DM/MC, to support any product, fixture, or visual change out Gallatin Elementary School, Noon Duty Supervisor Downey, CA September 2016 - June 2017

Supervises students at play and during eating time. Maintains a harmonious atmosphere in eating area. Helps to guide pupils in developing good habits of sportsmanship. Encourages and promotes courtesy among children. Observes that safety rules are obeyed and applies school site discipline policy and student conduct code. Assists students in resolving minor conflicts on the playground. Reports unauthorized activities and unauthorized persons on school grounds to appropriate authority. Assists with the preparation and signing of accident reports if children are injured.

Macy's, Junior Sales Associate Downey, CA

November 2012- January 2014

Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration. Determine customer needs based on personal features and other customer preference related factors

Demonstrate knowledge of store products and services to build sales and minimize returns Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores Be knowledgeable of and perform sales support functions related to POS procedures Regular, dependable attendance & punctuality

McDonald's, Crew Member Summerville, SC

May 2009 - August 2010

Able to fluently communicate with customers in order to get order sent and handed out in a timely fashion

Making drinks, milkshakes, and coffee upon request and handed out in a timely manner Execute exemplary Customer Service to receive 100% customer satisfaction Able to count and use POS fluently

Keeping your workstation clean, stocked, and presentable at all times Be punctual, reliable, and present for each shift as scheduled Taco Bell, Crew Member Goose Creek, SC

August 2010 - January 2011

Able to fluently communicate with customers in order to get order sent and handed out in a timely fashion

Able to count and use POS fluently

Keeping your workstation clean, stocked, and presentable at all times Prep and Prepare food

Be punctual, reliable, and present for each shift as scheduled Child Care Provider, Nanny Goose Creek, SC

June 2007- December 2011

Create a friendly, safe, caring, and nurturing environment for infants and toddlers to watch over Prepare healthy snacks and meal for all children

Accumulate daily lesson plans to enhance the children's knowledge with include but not limited to: reading, writing, and phonics

Commute the children to necessary appointments such as, medical appointments and play dates

Keystone Club, Volunteer Frankfurt, Germany

January 2001 - May 2008

Served many of clubs leadership personnel in community service organization Organized multiple food drives and care package campaigns for deployed soldiers Specialized Skills

Visual Merchandising

Microsoft Office

Adobe Software

General Clerical

Administrative

Customer Service

References

References available upon request.



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