KENT IAN LIM NANG

Brgy. Riverside Oras

Eastern Samar

097********

ac57bt@r.postjobfree.com

Monthly Rate: 15,000 to 20,000

Daily Rate: 500 to 1000

OBJECTIVE

To contribute to the institution’s objectives and goals in the most effective manner by devoting the fullest of my knowledge and capability into any position or any particularly given task.

To obtain a career opportunity in an institution that will serve as a venue in maximizing all my innate and acquired knowledge, skills and abilities as an individual and become a professional who serves the people.

PERSONAL DATA

Age: 23

Date of Birth: September 14, 1994

Place of Birth: Oras Eastern Samar

Citizenship: Filipino

Language able to speak and write: English, Filipino

Special Skills: Computer Literacy, Flexibility, Problem Solving, Negotiation, Teamwork and Public Relations, Driving Skills (Motorcycle)

Sex: Male

Civil Status: Single

Weight: 169.3 lbs.

Height: 172.43 cm.

FAMILY BACKGROUND

Name of Mother: Ma. Jocelyn L. Nang

Occupation: Housewife (Businesswoman)

Name of Father: Gerry M. Nang

Occupation: Electrician III

EDUCATIONAL BACKGROUND

Name of School Year Attended

Elementary Oras Eastern Samar Central Elementary School 2002 – 2007

High School Holy Cross Academy Oras 2007 – 2011

College Eastern Visayas State University Tacloban (EVSU) 2011 - 2012

AMA Computer Learning College Tacloban (ACLC) 2012 – 2017

Bachelor of Science in Information Technology

(Specialty: Hardware and software troubleshooting)

AWARDS RECEIVED

(Elementary)

Graduated w/ Honors

(Secondary)

Top Catechist of the year

(Tertiary)

Top 5 Outstanding Thesis Projects (2017)

SEMINARS/CONFERENCES

ICT Expo 2015

Leyte Academic Center (LAC) Gym, Palo, Leyte

October 7 - 9, 2015

NICP ICT Summit

Leyte Academic Center (LAC) Gym, Palo, Leyte

November 10 – 11, 2016

Advanced Embedded & Real-Time Systems Programming Using Arduino &

VB.NET 2012

ITECH Solutions and Training Center

Marasbaras, Tacloban City, Leyte 6500

November 28 – 29, 2016

WORK EXPERIENCES

•Customer Service Representative (CSR) in Convergys Philippines Inc.

(January 23, 2018 – February 16, 2018)

Task:

•Receiving calls from customers

•Sales

•Service

•Resolving Customer’s concerns and issues

•Helps Troubleshooting our tools in our team

•Customer Technical Support Representative(TSR) in Convergys Philippines Inc. (April 30, 2018 - May 10, 2018)

- Helps Customers on how to use Gadgets(Android, IOS, Windows, etc)

- Helps Customer on how to use basic Application/Softwares

-Gives Basic Troubleshooting steps to Customers on their Internet Issue.

Help Customer on how to fix their modem/router Through phone.

CHARACTER REFERENCES

•Kent Eugene O. Abit

•Team Leader/ Agent

•Convergys Philippines

•Mandaue, Cebu City

•090*-**-*-****

• Mareja Aña Arellano

•Paralegal

•ISVV Marks and Logos Consultancy Services

•Mactan, Cebu City Philippines

•091*-***-****

•Ruel Picardo Madeja

•Customer Service Representative

•Teleperformance Manila

•account #: 1492636

I hereby certify that the above mentioned statements are true and correct to the best of my knowledge and abilities.

KENT IAN LIM NANG

Applicant

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