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Customer Service Microsoft Office

Location:
Calgary, AB, Canada
Salary:
Negotiable
Posted:
July 10, 2018

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Resume:

Name: Gary Frank

Contact Number: 403-***-**** Cell: 403-***-****

Email address: ***********@****.***

Skills Assessment, Types of Projects Managed

Office & Related Skills:

Business Management

Corporate Security & investigations / Co-op Policing

Public Relations & Client/Customer service

Blue print reading, Computer Drafting & Design

Consulting & Project Management Specialist (International)

Research & Development

Computer Knowledge

Extensive computer hardware and software knowledge

Experience in Windows 10/ 8/7/ 98/ XP/ 2000/ NT/ Vista, Corel Draw, DOS programs, WordPerfect Office Professional, Microsoft Office Professional and Power Point Presentations

Effective at trouble shooting problems with proven problem solving skills

Recognition by peers as excellent information source regarding computer program problems

Experience in creation and design of presentations for review and development from raw data

Experience in layout, publications, advertising and product development

Experience using internet, e-mail and other associated resources

Involved with E-Commerce, information technologies and development of Smart Commerce technology

Some programming and communications

Computer hardware & installation

Website design & development

Computer design, testing & information systems

Smart card & loyalty card programs, E-commerce implementation & Point of Sale systems

Loyalty cash systems implementation

Telecommunications & fiber optical information transfer & security systems

Trade Skills:

Journeyman Glazier (local 1016)

Mechanically Inclined

Warehouse Management

Inventory control

Metal Fabrication

Forklift & power jack

Overhead crane, boom truck, zoom boom and scissor lifts

Apprentice electrician

Automotive & parts

Delivery driving

Computer Knowledge

Extensive computer hardware and software knowledge

Experience in Windows 10/8/7/ 98/ XP/ 2000/ NT/ Vista, Corel Draw 10, DOS programs and WordPerfect Office Professional, Microsoft Office Professional, Power Point Presentations

Effective at trouble shooting problems with proven problem solving skills

Recognition by peers as excellent information source regarding computer program problems

Experience in creation and design of presentations for review and development from raw data

Experience in layout, publications, advertising and product development

Experience using internet, e-mail and other associated resources

Involved with E-Commerce, information technologies and development of Smart Commerce technology

Some programming and communications

Computer hardware & installation

Website design & development

Computer design, testing & information systems

Smart card & loyalty card programs, E-commerce implementation & Point of Sale systems

Loyalty cash systems implementation

Telecommunications & fiber optical information transfer & security systems

Program/ Project Development

Customer service oriented with an astute talent for assessing customer/client requirements

Special flair for relating with a wide range of people, organizations and businesses

Strong organizational skills with the ability to remain focused

Extensive experience assisting clients with a variety of needs

Highly effective coordinating activities, teams, planning and implementing plans

Broad experience dealing with government agencies and professional consultants

Proven ability gaining client/customer confidence, trust and resolving issues

Concept Imaging, Design & Strategies

Exceptional ability in design and layout projects

Efficient in analyzing data and reproducing results in graphic format

Process advertising and publications to copy and brainstorm ideas

Natural ability to design and manufacture visual concepts

Innovative and creative using graphic programs

Valuable experience working with graphics to produce end results

Marketing

Creative and innovative in developing and implementing marketing techniques

Proficient in market research and development

Proficient in supervising and setting up functions

Excellent interpersonal skills with customers, clients

Successfully represented companies and organizations with dignity and professionalism

Work effectively in all types of environments and its resources

Education

Ardrossan Jr./ Sr. High & Salisbury Composite Sr. High

Business, Management, Human Resources & Computing

(U of A / Nait / GMCC)

Microcomputer Accounting

Business Development

Security & Investigations, Government of Alberta - Investigator # W020490

(Accredited by the Alberta Government & Solicitor General Security Services & Investigators Act

Trainer # AT000246

Types of Projects Managed

Projects from the range of 0 – 5 million plus

Managed employees and staff from 2- 400 plus

Projects List

Calgary Courts Building (Calgary)

Calgary Tower (Calgary)

Canadian Pacific (Calgary)

Bell Building (Calgary)

Various Condominiums Downtown (Calgary)

Canada Place (Edmonton)

Sterling place (Edmonton)

MacDonald Hotel (Edmonton)

West Edmonton Mall – Phase 1,2,3 and 4 (Edmonton)

Telus Tower (Edmonton)

Devonshire Creams (WEM)

Emergency Response Centers (Mayerthorpe, AB.)

Note: All the above I had responsibilities from Journeyman Glazier with apprentices, Aluminum Fabrications or my company was contracted or awarded tenders. Projects span from 1991- 2018 approx.

On the Business Development in Technology, Security, Investigations and Marketing side, there were several successful North American programs that were developed during the course of the years and contributed to my developed experience.

What sets me apart as an employee? What makes me a strong candidate for your company?

I have been accredited to many related fields in various industries over the years.

I feel my experience and qualifications would be an asset to any organization.

Am I willing to relocate? What city(s) would I prefer to work in?

Yes

Edmonton/ negotiable

Are you willing to travel as part of your job? What percentage of time?

Yes

Depending on situations that may develop

What is the least acceptable compensation package I would work for? What does this include?

Current /Base: Negotiable Profit Sharing: Negotiable

Bonus: Based on my performance RRSP: Yes

Car: Depends

Benefits / Other: Medical & Life Insurance

Vacation: Yes

Interests & Awards

Educational and medical program development, sports and outdoor activities, traveling, computing, graphic design and community activities.

Canadian Olympic Bronze Medalist – Commonwealth Games 1978

Front Page – Golf Today Magazine 2001 PGA Golf Show in Las Vegas (Program Development)

Sincerely,

Mr. Gary Frank

*My portfolio is quite extensive from Construction to Government projects and may be reviewed upon interview.



Contact this candidate