LOVELEEN KAKRA

Redmond, WA ***** * 551-***-**** * ac57a9@r.postjobfree.com

SUMMARY

Comprehensive understanding of the procedures involved in International logistic management (Freight Forwarding). Successfully provided competitive transportation solutions to a wide range of customers in IT, electronics, construction, automobiles, pharma, food-items, and garment industry.

EDUCATION

University of Bridgeport – Bridgeport, CT

Masters of Science in Technology Management Bridgeport, CT, US

Courses- Project Management, Six Sigma, Supply Chain, Statistical Quality control

Concentration - Supply Chain Logistics & Service Management

GPA - 3.96

Symbiosis Centre for Distance Learning – Pune, India

Post Graduate Diploma in Business Administration Pune, MH, IND

Concentration - Marketing

Kurukshetra University -- Kurukshetra, India

Post Graduate Diploma in Computer Science Kurukshetra, HR, IND

Kurukshetra University – Kurukshetra, India

Bachelor of Arts in Psychology and Economics Kurukshetra, HR, IND

CAREER

Operations – Global Forwarding: CH Robinson – Seattle, WA Jul 17-Present

Prepared customized air and ocean freight proposals for a diversified group of customers in imports and exports

Worked closely with origin, shipper, shipping line and LTL /FTL carriers to generate maximum output

Provided value added solutions to successfully handle critical issues pertaining to the shipment

Monitored the actual performance against defined SOP to manage deviation and to mitigate risk

Recommended system improvements to attain greater efficiency based on current trends in Supply chain technology

Analyzed customers feedback data for strategic business planning

Supported Business Development by working with local and regional sales in closing deals

Managed pricing tool compliance among all the stakeholders across branch

Pulled out contractual rate report on a weekly basis to analyze the fluctuation and to inform the management

Provided updated tariff on a biweekly basis to all onboard customers

Operations – Boeing: DB Schenker - Seattle, WA May 17-Jul-17

Tracked and monitored all domestic and international transportation

Worked directly with carriers to coordinate and follow up incoming/outgoing shipments

Coordinated and processed outgoing/ incoming shipments’ necessary documentation

Tracked and updated inbound/outbound shipments and followed up with suppliers and consignees

Organized meetings with vendors to obtain competitive price and service level agreement

Established rates and quotes for suppliers and vendors

Provided effective and accurate instructions to transportation carriers per company’s shipping guidelines

Sales & Operations: AOE-TKW Logistics - Delhi, IND Apr 12-Jul-15

Acted as a liaison between the company and its key accounts

Developed and implemented short and long-term vision & strategic business plans to drive company growth objectives for responsible accounts

Coordinated import planning between client and supplier based on customer’s requirements

Collaborated with operational and overseas teams to develop customized transportation solutions for customers

Supervised operational team to negotiate and sustain competitive freight and service level with vendors

Discussed and finalized special contractual rates clubbed with premium service for exclusive customers

Resolved key issues and identified creative transportation solutions to meet or exceed customer’s expectations

Business Development – Global Forwarding: Agility Logistics - Gurgaon, IND Sep-11-Mar-1

Identified new business opportunities with retention of existing accounts of the organization in assigned territory

Established end to end management of client’s international shipping including rate auditing, carrier mediations and troubleshooting

Assisted responsible stakeholders in dealing with billing disputes and opening accounts processes

Submitted weekly and monthly reports to the key stakeholders through MIS

Sales-Imports: TKW Logistics - Delhi, IND Sep-05-Aug-11

Performed sales activities in given area, identified new customers for the ultimate objective of increasing revenue

Lead and trained sales executives to improve their productivity by participating in important meetings

Coordinated with internal and external stakeholders to implement solutions and best practices required to drive future growth

Achievements

Rising Star (Sales) Award, 2006-2007 in TKW Logistics India

Decreased overall cost to 15% by successfully encouraging team to consolidate shipments on a regular basis

Highlights

Key Interest in: Data Analytics, Project Management, Six Sigma, Business Intelligence, Statistics

Technologies and tools: QTP, Tableau Public, SQL, Microsoft Word, Excel, Power Point & Outlook

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