Engineer Network

SHRADDHA NAIK

*** ******* **** **, ***********, NC 27560

240-***-****, ****************@*****.***

PROFESSIONAL SUMMARY

Cisco-certified Entry Level Network Engineer committed to performing assigned tasks while working in a fast-paced environment. Proficient at identifying system performance and operational issues.

Hands-on experience and technological mindset for designing, implementing and maintaining IT network architecture, including configuration, optimization and supporting network management systems. EDUCATION

M.S, Telecommunications, University of Maryland, College Park, MD (May 2016) B.E, Electronics and Telecommunications, University of Mumbai, India (June 2014) CORE QUALIFICATIONS AND TECHNICAL SKILLS

Cisco Certified Associate in Route & Switch and Security.

Profound understanding of LAN and WAN management.

Strong familiarity of network analysis & management tools like Wireshark, Splunk, Remedy, Quicksilver, Cisco MAP.

Excellent ability to work well with others and independently as necessary with remarkable analytical and problem solving abilities. Ability to work flexible schedules.

Knowledge of Cisco hardware and software: Nexus 3k/6k, ISR 2800/3800, Catalyst 2950/3750/3850/4500/6500, WLC 2500/5520. Cisco IOS, Cat-OS, NX-OS.

Technologies and protocols: TCP/IP, Spanning tree, Ethernet, BGP, MPLS, OSPF, EIGRP, RIP, CAN.

Software and scripting: Python, C, C#.

Operating system: Ubuntu and Windows.

Working knowledge of ASA, Firepower, IPS/IDS, SIEM, IPSEC, and DMVPN. WORK EXPERIENCE

Cisco INC. (Insight Global, LLC), Morrisville, NC (February 2017 - Present) Network Support Engineer, Cloud and Managed Services

Manage customer network for one of the biggest healthcare company supporting over 40000 users.

Handle tasks of identifying, diagnosing, and resolving hardware and software network problems.

Install, configure, and operate routed LAN/WAN, Switched LAN networks.

Configuring and upgrading IOS for Cisco Routers & Switches.

Configuring Static, Default Routing & dynamic Routing Protocols like BGP, OSPF, and NAT.

Assist with the maintenance and monitoring of various network services, devices and perform Carrier(ISP) management.

Respond to reports of network problems, document issues and resolution strategies.

Initiate multiple technical projects that improved performance and business functionality.

Awarded for going above and beyond normal duties with 100 % performance reviews. Network Operations Centre, University of Maryland (September 2015 - May 2016) NOC student technician

Isolate network issues related to campus servers, user errors, or other irregularities.

Monitor SNMP Spectrum of University network and report alarms using Service Now.

Created, modified, and deleted user identification for current students and staff members.

Diagnose issues with network access in various locations on campus, identifying locations in need of signal boosting or wired connections.

Assist field engineers with UPS battery replacement, test network jack using Fluke device. Teleworld Solutions, Chantilly, VA (July – August 2015) RF Engineer Intern

Designed deployment of Wi-Fi network to improve existing network coverage using Mentum Planet for the state of New York.

Optimized the network design by considering different tradeoffs including existing infrastructure, terrain, and cost. Key Expertise:

Network Support

Engineer, Cisco

Master of Science,

Telecommunications

CCNA R&S, Security

Cisco Hardware

TCP/IP

BGP

Python

Network Management

Cisco IOS upgrade

BGP

OSPF

DMVPN

IPSEC

Wireshark

SNMP

802.11 technology

Ping, traceroute

Service Now

Customer Support

Mentum planet

Mapinfo

RF deployment

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