Technology Leader

RON CHIANG

Princeton, NJ ***** ******@*****.***

609-***-**** www.linkedin.com/in/ron-chiang-0246b INFORMATION TECHNOLOGY LEADER

Highly motivated and experienced business leader with expert proficiency in defining and guiding information systems vision, strategy, and execution for industry leading corporations. An effective subject matter expert, capable of transforming business needs into technological solutions, adding value through the focused application of suitable technology while engaging in large-scale IT and operations management. Regarded for the ability to deliver outstanding results with the highest degree of expertise and professionalism, developing and leading strong, capable teams.

Information Technology Leadership Project/Program Management Process Improvement IT Strategy and Vision Revenue Growth Operations Management Product Management Continuous Innovation Relationship Management Outsourcing/Managed Service Financial Management Talent Development CAREER ACHIEVEMENTS

S&P GLOBAL. Captured $200MM in savings through the development of a new Shared Services model that consolidated disciplines and technologies across business lines.

CIGNA CORPORATION. Successfully managed the governance, delivery, performance metrics, and financial aspects of a 5-year, $130MM outsourcing engagement.

CITIBANK: Posted in Singapore and spearheaded the delivery of a distributed computing delivery model for the Asia Pacific region.

EXPERIENCE

S&P GLOBAL 2005 - 2017

Vice President

Fulfilled a critical role overseeing Global Engineering and Operations at this leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide, with accountability for the performance of employees and vendors and responsibility for an annual operating budget of

$110MM.

Assembled top teams of product architects and engineers, advancing standards and best practices that expedited application development and product life cycle management.

Credited with building a highly capable team that delivers solid results.

Produced outstanding and exceptional results, coordinating and leading multiple projects that included the launch of Microsoft Office 365, the introduction of a universal dialing plan, and technical input into strategic M&A decisions.

Captured $200MM in savings through the development of a new organizational model that consolidated disciplines and technologies across business lines.

Served an integral role in cost containment, delivering $2.2MMin savings through the replacement of WebEx audio with an internal system, and an additional $2MM in annual cost reductions through the consolidation of host facilities.

Met the challenge of leading a team that developed an outsourcing solution that served as the foundation for the divestiture and sale of the McGraw-Hill Education business unit while providing stability to five additional lines of business.

Ron Chiang ******@*****.*** page 2

Served as the architect of the product strategy that bolstered adoption of cloud computing, leveraging existing virtual servers coupled with a front-end self-service system.

Led a corporate data center migration, working with senior managers to oversee a $150MM project to build a new data center.

CIGNA CORPORATION 1997 - 2005

Senior Vice President 2001 - 2005

Operated as Strategic Outsourcing Manager, maintaining ownership for the governance, delivery, performance metrics, and financial aspects of a 5-year, $130MM outsourcing engagement. Defined service levels and negotiated key terms and conditions with the vendor.

Recognized for executing a distributed computing strategy that resulted in improved services, increased accountability, and reduced costs. Benchmarked by Gartner as Best in Class Service.

Credited with achieving $25MM in savings during the final negotiation and selection phase with the vendor, defining the operational model and assembling the governance team.

Contributed additional service and expertise as the Product Architecture Manager, including all facets of IT product life cycle management, standards, configurations, adoption, and deployment strategies.

Successfully managed a portfolio of 2,100 IT products, effectively managing enterprise licenses, software versions, and maintenance, optimizing licensing costs.

Recognized for innovating an enterprise-wide IT Leadership Development Program for associates. Vice President 1997 - 2001

Oversaw all domestic LAN operations, customer support, and integration testing for over 250 company locations spanning multiple lines of business.

Supported 40,000 workstations, 2800 servers and related infrastructure, overseeing a $39MM budget and leadership of 328 employees.

ADDITIONAL RELEVANT EXPERIENCE

CITIBANK

Vice President

Served in multiple roles and responsibilities which included Trading Floor technology and support, Private Banking and as GM posted in Singapore to spearhead a distributed computing delivery model for APAC.

Partnered with Product Development Team to launch commercial distributed ticker plant.

Relocated New York Trading floor composed of over 800 positions. EDUCATION

Bachelor of Arts Degree in Economics and Asian Studies Oberlin College

PROFESSIONAL DEVELOPMENT/CERTIFICATIONS

Professional Diploma in System Analysis

New York University

ITIL Foundations Certification

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