Software Engineer Customer Service

OBJECTIVE

Become a Software Engineer and use skills in problem solving and software architecture to assist the team and customer in delivering robust and high-quality systems.

EDUCATION

The University of Texas - Dallas, 2014 - Current

Major: Software Engineering

GPA: 3.4

Application Domain: Information Assurance

Courses: Data Structures and Algorithms Analysis

Software Engineering

C/C++ Programming in a UNIX Env.

Computer Architecture

Mathematical Foundations of SE

Discrete Math for Computing

Database Systems

Requirements Engineering

Operating Systems Concepts

Computer Networks

Software Architecture and Design

Software Testing, Verification, Validation & QA

Soft Project Planning and Management

Professional and Technical Communication

Arizona State University - Online 2013 - 2014

TECHNICAL SKILLS

Programming Languages: C/C++ Java Python

Web Technologies: HTML CSS JavaScript

Operating Systems: Unix OSX Windows 7/8/10 Linux

Database Languages: SQL

Software Design Tools: Astah

SKILLS

Excellent abilities in written and oral communication cross-functionally and across management levels. Excellent analysis and problem solving skills.

Performs at high levels individually and in teams. Performs at high levels in constantly changing, high-pressure environments. Management experience and world class training in leadership. High aptitude for technology that comes from decades of experience. PROFESSIONAL

EXPERIENCE

Business Support Supervisor, PayPal 2010-2013

Managed a team of 20 people, creating a work-family atmosphere and assisted them in reaching personal and team goals. Multi-tasked a wide variety of projects while continuing to innovate, learn and drive results.

Rebates Team Lead, The Advertising Checking Bureau 2008-2010

Reviewed and updated documentation to meet internal Quality Assurance standards and Service Level Agreement requirements. Served as point of contact for clients while using strong customer service skills.

REFERENCES AVAILABLE UPON REQUEST

Chris Rogers Cell: 480-***-****

Email: ************@*****.***

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