Sales, Management, Economics, Logistics

Hello

I’m Luis Russo

** ******* ******

LYNDHURST, NJ 07071

201-***-****

********.*****@*****.***

Skills

Hard Skills: Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Google Web Analytics Soft Skills: Team Leadership, Problem Solving, Adaptability, Communication, Time Management Experience

Lowe’s Companies Inc., East Rutherford, NJ - Sales Associate OCTOBER 2016 - PRESENT

● Facilitated all aspects of the sales process; aligned product knowledge with consumer needs.

● Improved overall customer satisfaction levels; sales team regionally recognized for highest

“Customer Focus Score” (Q1 2018).

Meadowlands Area YMCA - East Rutherford, NJ - Group Leader OCTOBER 2016 - JUNE 2018

● Effectively supervised up to 15 children ages 6 to 14; organized and led daily projects and activities.

● Improved youth development through active practice of YMCA core values (caring, honesty, respect, and responsibility).

UPS Supply Chain Solutions - Secaucus, NJ - Operations Supervisor JUNE 2014 - JULY 2016

● Orchestrated outbound logistics operation; routinely exceeded quality and productivity goals.

● Increased employee engagement and attendance accountability; sole supervisor recognized for perfect ‘Peak Week’ staffing (Q4 2015).

Reporting Structure: 15 direct reports; reported directly to lead operations supervisor. Education

Montclair State University - Montclair, NJ - B.A., Major: Economics, Minor: Philosophy SEPTEMBER 2014 - MAY 2018

Certifications

Google Analytics Individual Qualification (IQ), Google, June 25, 2018 - June 25, 2019 Notary Public, New Jersey, June 1, 2018 to June 1, 2023