Service Manager

Darryl Webb

**** *. ****** ***, *******, IL ***** Phone: 773-***-**** ***********@*****.***

Professional Summary

Corporate procurement professional with 18 years of experience in the Blue Cross Blue Shield IL, MT, NM, OK & TX (Health Care Service Corporation), highly skilled and detail-oriented Procurement Supervisor with excellent record of successful multi-tasking and customer service. Committed to efficiency and effectiveness through developing processes, streamlining procedures, and identifying innovative solutions. Adept at utilization of procurement tools/systems and directing procurement employees, able to work effectively as part of a team as well as independently.

Skills

Oracle Cloud ERP PeopleSoft Ariba

Supply Chain Management Production Planning Process Optimization

Staff Development Vendor Relations Inventory Management

Experience

Purchasing Supervisor 03/2017 - 03/2018

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Managing the Purchasing team of 6 members to optimize quality, cost, and supply that align with procurement policies. Producing purchase orders in the amount of $1.2billion dollars.

Analyzing demand metrics to optimize demand and supply planning, and leverage data to forecast inventory requirements.

Developing relationships with punch-out vendors and working with vendor managers and warehouse operations managers to establish ordering procedures.

Managed, led and mentored staff on new business processes; advised contract manufacturers on planning and system logistics.

Purchasing Supervisor 08/2015 - 03/2017

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Managed the Purchasing team of 3 members to optimize quality, cost, and supply that align with procurement policies.

Supported stakeholders with reporting that proposes a funding budget plan for departments.

Evaluated and monitored vendors performance to ensure compliance with contractual obligations.

Communicated with over 750 vendors to develop and maintain relationships as well as ensure the availability of goods and services for the business and inventory.

Finance Lead Analyst III 08/2012 - 08/2015

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Manage the process of purchase orders of equipment, consumables, and services.

Resolve quality issues in collaboration with asset management department.

Provided reporting for volume and spend analysis on major commodities.

Identified a receiving loophole that resulted in an estimated $1.5M in savings.

Enterprise Sourcing Analyst I 03/2010 - 08/2012

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Oversee administered purchase requisitions and processed purchase & change orders.

Purchased and facilitated the supply and delivery of hardware and software to ensure arrival within the required time frame; received goods into PeopleSoft.

Coordinate with Account Payable and suppliers regarding order discrepancies, shipment shortages and transactional errors.

Lead Hardware / Software Procurement Coordinator 03/2004 – 03/2010

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Purchased and facilitated the supply and delivery of hardware and software to ensure arrival within the required time frame; received goods into PeopleSoft.

Maintain healthy, reliable and positive relationships with suppliers.

Reduce Cost by buying in bulk when possible.

Desktop Hardware / Software Procurement Coordinator 03/2003 – 03/2004

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Managed ordering more for inventory from the appropriate supplier and negotiate pricing and a timeline for delivery.

Accurately keep records of the quality, quantity, type, style, and any other characteristics of the inventory to have a clear understanding of what is and isn’t available.

Led a team of inventory/warehouse workers to receive and record new stock as it comes in and move stock as needed.

Lead Teleprocessing Coordinator 08/2000 – 03/2003

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Accurately keep records of the quality, quantity, type, style, and any other characteristics of the inventory to have a clear understanding of what is and isn’t available.

Led a team of inventory/warehouse workers to receive and record new stock as it comes in and move stock as needed.

Inventory Control Coordinator 03/1999 – 08/2000

Health Care Service Corporation - Blue Cross Blue Shield Chicago, IL

Managed and maintain the inventory records of purchased hardware and software.

Collected data using a computerized system, which allows tracking of various aspects of inventory.

Selected Achievements

Instrumental with revisal of company’s procurement policies and procedures to align with ITAM (IT Asset Management) the Strategic Sourcing department

Received 2013 IT Assets Management All-Star MVP award

Received 2011 Successful Achievement of the DCII and DR Project

Education

1982 Columbia College, Chicago IL Commercial Art

Contact this candidate