Jose M. Pastilla

*** ******* **, ******* *****, IL 600**-***-*** 0424 • ac567h@r.postjobfree.com

S UMMARY

Skilled bilingual professional in information technology and systems administration with IT support experience across data centers, network server configurations, mobile devices, hardware diagnostics, routers, switches configuration, fiber installation and patching with excellent customer service relationships. T E C H N I C A L E X P E R T I S E

• Exchange Server, MS Office, Lync

• Active Directory (GPOs, GC, OUs, DC, VPN)

• VMware, VCenter, Hyper-V

• LAN - WAN

• SAN – NAS

• Data Centers Infrastructure

• Windows 7, 10 and SQL Server

• SCCM, Powershell Scripting

• TCP/IP, DNS, DHCP, GATEWAY

• Avaya phone system, mobile devices

• Windows Servers 2008, 2012, 2016

• System Center Configuration Manager

• Symantec Veritas NetBackup

• HP Data Protector

• Office 365, Skype for Business, Sharepoint

• Azure Cloud Services

E X P E R I E N C E

SYSTEMS ADMINISTRATOR, Interlake Mecalux, – Chicago, IL June 2015 to November 2017

Project management and execution leadership with 3rd party companies including scope, budget, resource, planning, schedule, and project oversight and continued server performance monitoring/analysis

Active directory configuration including group policy objects, organizational units, global catalog, domain controllers and files sharing (GPOs, GC, OUs, DC) in Windows 10 and VPN access

Managed Windows servers, Exchange, MS Office, Sharepoint, SAP, AS400 and 300+ mobile devices

Network, software, printers and operating system configuration diagnostics and warranty repairs

Datacenter database architect. Network server and infrastructure installation (Dell, IBM, HP, Cisco)

Daily backup and disaster recovery with Veritas Netbackup (SAN, NAS)

Administered and troubleshooted the Avaya phone system with 300+ lines, Lync and Skype for business

Orchestrated and inspected 100+ remote servers by VMware 6.5 and Hyper-V ensuring uptime

Team leader for on-site support and remote to outsource solutions clients and end users

Created and modified powershell scripts for task automations and configuration management framework

Managed SQL server agent jobs and designed logical and physical SQL database for reporting tool

Administered windows servers TCP/IP, DNS, DHCP. Remote monitoring and management Azure services

Hardware troubleshooting reducing customer impact and downtime to affected systems

PRIMARY LEARNING: Project leadership in IT for over 25 projects SYSTEM ADMINISTRATOR, Ministry of Defense, – Madrid, Spain January 2008 to December 2014

Managed backups/restores in HP data protector and Veritas NetBackup software improving efficiency

Administered system center configuration manager (SCCM), deploying, supporting local and remote users and managing OS images

Executed powershell scripts for task automations in Microsoft frameworks

Managed Windows and Exchange servers, Outlook, Office 365, Sharepoint, SAP, AS400 and VPN

Leadership of data center activity with outsourced third-party vendors solving equipment and utilities issues

IT Security health monitoring systems installation and administration

Configured and arranged equipment in the computer server racks (routers, switches, patch panels, HD)

Reviewed and inspected daily 100+ remote servers by VMware ensuring uptime

PRIMARY LEARNING: Importance of reducing impact to customer from data failure and recovery SENIOR COMPUTER TECHNICIAN, Cintra, – Madrid, Spain January 2004 to January 2008

Provided IT support to executive officers

Managed user accounts with active directory (creation, deletion, permissions, and VPN access)

Supported and resolved IT issues for more than 300 users (MS Suite, MS outlook, Windows, printers)

PRIMARY LEARNING: IT support to executive officers and remote users E D U C A T I O N

ADMINISTRATOR IN WINDOWS 2000 ADVANCE SERVER AND SOLARIS 8, Professional Training – Madrid, Spain COMPUTER TECHNICIAN IN MICROCOMPUTER HARDWARE, Liceo – Madrid, Spain COMPUTER TECHNICIAN IN MANAGEMENT, I.E.S Luis Vives – Madrid, Spain S K I L L S

SPANISH – Native Speaker

ENGLISH – Advanced Level – Computer Technician

C E R T I F I C A T I O N S

Cisco CLI Router Configuration

Microsoft Azure Stack

AWS Concepts

Contact this candidate