RICHARD T. RAMIREZ

**** ****** ***, *******, ********** 93003

Cell: 805-***-****

ac566x@r.postjobfree.com

SUMMARY

I am an experienced medical assistant and receptionist looking to obtain a full-time or part-time position in a front/back office practice that can best utilize my comprehensive skills and experience. I obtained my Associate's Degree in Medical Assisting in July 2011. I constantly aspire to help the healthcare community around me thrive and become better.

SKILLS

● Ability to multitask in a fast paced environment

● Care coordination involving extensive patient education

● Bilingual (Spanish)

● CPR Certified

● Mulit-phone line operation

EXPERIENCE

PUEBLO RADIOLOGY MEDICAL GROUP

Santa Barbara, CA

Patient Services 10/2016 to 07/2018

● Answered multi-phone line as an appointment scheduler

● Verified insurance eligibility during time of scheduling

● Dealt with patient education re: all radiology exams scheduled

● Participated in training new employees

● Knowledge of Universal Management Systems (EHR)

● Assisted the mammogram facility in tracking patients for their yearly exams

MIDTOWN MEDICAL GROUP

Ventura, CA

Receptionist 05/2016 to 07/2016

● Answered multi-phone line minimizing back office distraction

● Verified insurance eligibility for the internal medicine dept.

● Daily prep for all incoming internal medicine patients

● Processed / collected all necessary copayments

● Knowledge of Allscripts programs

ORTHOPEDIC INSTITUTE OF SANTA BARBARA - DR. WILLIAM R. GALLIVAN, JR., M.D.

Santa Barbara, CA

Clinical Manager 01/2015 to 12/2015

● Only Medical Assistant for an Orthopedic Surgeon who saw about 37

patients a day 3 days out of the week.

● Minor procedures including injection draw & set up, suture & staple

removal.

● Rooming patients including vitals, post operative care

● Processed all authorizations including radiology services, incoming

referrals including Medi-Cal, Private contract insurances, Medicare

and Workman's Compensation.

● Patient education including steroid injections performed, cast care,

post operative wound care & medication management.

● Triaged urgent phone calls to prevent too many disruptions to the

provider.

● Handled all medication refill requests including controlled substances

for post operative care.

● Tracked and reviewed all incoming radiology studies directly with

surgeon and provided results to patients.

AMERICAN INDIAN HEALTH & SERVICES

Santa Barbara, CA

Medical Records/File Clerk 02/2011 to 01/2015

● Sole Medical Records & Referral clerk from February 2011 -

September 2014

● Full comprehensive working of EHR, Registered Patient Management

Systems, Vista Scanning (incl. Categorization of stored records,

upload & transfer of records to providers, proficient scheduling

management.

● Knowledge of all front office receptionist & back office medical

procedures

● Processed all referrals for all providers and depts. Including dental,

mental health, pediatrics, general providers (PA/FNP), tracking of

outgoing referrals.

● Verifying insurance eligibility daily

● Knowledge of Covered CA, Medi-cal (Medicaid), Medicare, HMO &

PPO eligibility coverage

● Obtained tier-three standing for the new healthcare reform as first in

the county.

● Processed all medical releases of information both incoming and

outgoing

EDUCATION AND TRAINING

ASSOCIATE OF SCIENCE: MEDICAL ASSISTING

Santa Barbara Business College - Ventura, Ventura, CA

● Associate's Degree in Medical Assisting

ACTIVITIES AND HONORS

● Certified Enrollment Counselor for Covered CA

REFERENCES

● Available upon request

Contact this candidate