Associate Project Manager/ Project Coordinator

Nancy Doubek **********@*****.*** 847-***-****

PROFESSIONAL SYNOPSIS

Results driven professional in customer service, project management, human resources, training, communications and process improvements.

SUMMARY OF QUALIFICATIONS

Skilled professional in manufacturing project management, client relations, human resources and special events with solid ties to the business community

Experience in management, scheduling, communications, vendor relations, staff development and customer satisfaction: customer focused, goal driven, bottom line vigilant

Seasoned professional with BS and AA degrees focused on Information Technology

PROFESSIONAL EXPERIENCE

Sigma Services Corporation Mundelein, Illinois

PROJECT COORDINATOR March, 2015 – April, 2018

Customer driven liaison functioning as a client advocate, trusted partner and team player throughout the production life cycle; successfully increasing customer satisfaction

Responsible for 20 - 30 clients, 80 to 100 projects

Managing project planning, scheduling, implementation and follow-up

Building project specifications based on client requirements, needs and timeframes

Creating BOMs, overseeing inventory, material ordering and availability

Coordinating meetings, preparing and distributing meeting agendas and meeting minutes

Providing proactive communication of scheduling, inventory and changes

Timely identification and alerting of clients and team of project risks, issues and impacts

Manage equipment and resources needed during production

Handle project requests seamlessly and transparently

Tracking and reporting production information to clients and team members

Prepare and disseminate project status and updates in a timely manner

KeyLime Cove RETAIL MANAGER 2009 - 2014

Hands-on manager accountable for $1 million in annual revenue through: customer service and satisfaction, project management, inventory control, cost management, staffing, continuous training, process improvement and trend analysis while optimizing human capital utilization.

Major Local Theme Park RETAIL MANAGER 2006 - 2009

Managed 14 retail operations; accountable for recruiting, hiring, training and daily operations: Sales, inventory control, productivity, staffing, payroll processing, cash management, customer satisfaction and business relations.

MARKETING AND DEVELOPMENT 2005 - 2006

Created and distributed information through radio, television, print, internet and special events. Interfaced with corporate management, politicians, financial representatives and the media.

EDUCATION

BACHELOR OF GENERAL SCIENCE, Roosevelt University, Information Systems & Business

ASSOCIATE OF ARTS, Oakton Collage, Computer Science

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