Customer Service Representative
Resume:
William R. Turnage, III
Nottingham, MD 21236
*************@*****.***
Objective:
Obtain a career utilizing my excellent customer service plus shipping and distribution skills.
Summary of Work Experience
Many years of customer service in restaurant and retail. My duties included cashiering, serving, hosting, and food presentation. Also worked part time while in high school and college. Three years shipping and distribution experience. Duties included but not limited to material handler, stock clerk, and shift leader.
Summary of Skills
Team Player and worked well with customers
Worked well under pressure and with frequent interruptions
Worked cash register with a variety of payments types
Handled customer food and drink orders
Answered customer inquiries and assisted with purchases
Greeted customers, made their reservations, and assisted with package shipment
Opened, closed and balanced cash register
Stocked shelves and set up displays
Restocked products
Processed merchandise exchanges and returns
Answered incoming telephone inquiries
Ensured proper food presentation prior to serving customer
Assured timely and accurate delivery of packages to customers
Sorted and prepared packages for shipment
Loaded and unloaded delivery trucks
Data Entry
Other Qualifications
Experience using copier, Swak Inquiry scanner, multi-line telephones, fax machine and Microsoft Office.
Employment History
MMC Group – Irving, TX November - Present
Temporary Agency
Conrad’s Seafood Restaurant- Perry Hall, MD. February 2014 – October 2015
Busser/Food Expedition/Bar Backer
Buca di Beppo Italian Restaurant- White Marsh, MD. Jan 2013 – October 2013
Preparation Cook/ Customer Service Representative
Abacus Temporary Agency
Warehouse June 2011 – December 2012
Assignments:
Bob’s Discount Furniture
Royal Logistic
A & L Packing
Pharmaceutical International Inc.
Blue Stone Wine and Spirit/Restaurant June 2010 – Sept. 2010
Back Server
UPS Store- White Marsh, MD. April 2010- June 2010
Customer Service Associate
Ace Hardware Dec. 2009 – March 2010
Stock Clerk- Perry Hall, MD.
Fed-EX – White Marsh, MD. Feb- 2006 – Jan 2009
Material Handler/Shift Leader
Education
2007 - 2008 Essex Community College
2002 - 2006 Perry Hall High School Diploma (College Preparatory)
Hobbies/Interest: Film and Production
Roller skating
Basketball
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